Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.
Overview
5
5
years of professional experience
Work History
Customer Service
Sendik's Fresh2Go
07.2021 - 01.2023
Recorded and disclosed all sales made at the end of every shift.
Offered ongoing support to customers after sales by answering additional questions and resolving issues.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Collaborated with team members to stay current on inventory levels and resolve item issues.
Intern
Raincoat Roofing Systems
06.2019 - 08.2019
I was an analyst in the accounting department responsible for calculating and applying Value Added Tax (VAT) to customers' orders.
Accounted and took all the daily funds to the local bank.
I collaborated with the sales teams to ensure that all payments were matched with production orders by the end of each day.
Conversed with customers both on the phone and in person to address their inquiries.
Worked with the Estimation team on-site to record the roofing data (information) of potential customers.
Entered the collected data into the ERP system, where it would generate a work order and a quotation for the customer.
Attended and participated in meetings and brainstorming sessions with team members.
Service Engineer Intern
Ambient Solutions
07.2018 - 08.2018
I assisted in organizing tools and materials required for each site, including welded pipes and specialty metals.
Measured materials needed for the installation of central and split system air condition units.
Utilized lean knowledge and tools to identify and assist with continuous improvement initiatives.
Researched and analyzed customer design proposals, specifications, manuals, and other data.