Kwasida Jones-Williams
Atlanta,GA
Summary
Enthusiastic youth program expert with over 20 years of dedicated experience in educational program management, curriculum design, professional development training, media design, and team leadership. Proficient in educational technology, program compliance, and developing strong school partnerships.
Overview
25
25
years of professional experience
Work History
PRODUCT SUPPORT ENGINEER
LEXIA LEARNING
10.2020 - 10.2023
- Led a team of Professional Learning facilitators in demonstrating best practices in technical problem-solving and customer service excellence.
- Collaborated with members of the customer support team to create and implement product enhancements that improved performance.
- Educated instructional leaders and families on how to use Lexia Learning products.
- Identified and resolved customer accessibility and technical application issues to ensure a positive brand experience for both existing and prospective customers.
- Gathered and shared customer feedback to inspire product purchase and improvement.
PROFESSIONAL LEARNING FACILITATOR
LEXIA LEARNING
11.2017 - 10.2020
- Coached team members going through internal professional learning.
- Internally and externally recognized as a highly sought-after Professional Learning Facilitator leading to over 350+ product trainings resulting in major Southeast school district leads, sales, and renewals.
- Assisted in the retention of current clients by co-creating the Lexia Core5 Blended Learning Workshop and aligning data reporting with Georgia's Teacher Evaluation Tool.
Founder
Urban Village Radio
06.1998 - 05.2017
- Created youth radio program that trains youth to use radio as a tool for self-expression, community organizing, and systematic change.
- Partnered and engaged with community leaders through cultivation events and youth-led community meetings in efforts to increase listenership and gain support in addressing educational inequity.
- Collaborated with neighborhood students to produce a youth radio show in Martinique.
- Taught special needs students how to transform their written narratives into captivating radio plays.
SENIOR PROFESSIONAL DEVEOPMENT CONSULTANT
URBAN VILLAGE PD
08.2015 - 06.2017
- Obtained a contract with Atlanta Public Schools to serve as the sole supplier of educational services centered around student agency through blended learning.
- Developed and implemented a data-driven teacher professional development program.
- Managed, trained, and evaluated a team of 6–8 middle school instructors using program practices.
- Oversaw the execution of instructor projects by creating customer success plans that included program requirements, performance indicators, potential roadblocks, and solutions.
- Worked with customers to ensure they were using the program to its maximum potential and leveraging fee-based resources as needed.
MANAGER OF INSTRUCTIONAL DESIGN
POWERMYLEARNING
09.2012 - 05.2015
- Created strategic direction for regional educational programs and services.
- Trained and enlisted corporate volunteers to lead digital literacy workshops for community members.
- Developed and customized instructional activities that resulted in 84% of educators rating PowerMyLearning services as the most effective professional development services they've ever had.
- Managed a strategic portfolio of district partners helping to drive $540K over 2.5 years.
- Coordinated, delivered, and tracked implementation and professional learning services to the regional K-12 customer base to achieve retention and expansion goals.
- Led site visits and cultivation events, which resulted in a 70% increase in program participation 30 days after hire.
- Delivered a personalized learning session at the Georgia Educational Technology Conference, resulting in community relationships and 3-5 district partnerships.
TECHNOLOGY INTEGRATION SPECIALIST
COMPASS LEARNING
01.2008 - 09.2012
- Led differentiated and tailored data-driven instructional technology training sessions on best practices for using technology in the school program.
- Collaborated with district leaders, principals, and teachers to assess and choose resources to meet curricular needs and learning objectives.
CURRICULUM DIRECTOR
ANANSE KUROM
06.2009 - 05.2011
- Recruited, hired, trained and supervised instructional staff.
- Developed and implemented a technology-rich early learning program.
SATURDAY SCHOOL TEACHER
KIPP METRO SCHOOLS
01.2007 - 05.2009
- Created and implemented a radio writing and production class
- Evaluated and documented student progress.
TEACHER
ATLANTA PUBLIC SCHOOLS | TEACH FOR AMERICA
06.2002 - 05.2007
- Taught 1st grade core curriculum.
- Won a $2500 grant proposal from the Radio and Television New Director's Foundation, resulting in the creation of a secondary communications course that improved students' oral and writing communication skills.
- Created and implemented school-based peer teacher professional development sessions.
Education
Innovation and Entrepreneurship -
Full Sail University
12.2017
Education Media Design and Technology -
Full Sail University
06.2012
Mass Media Arts (Radio) -
Clark Atlanta University
05.2001
Skills
- Program Development and Implementation
- Grant Writing
- Needs Assessment
- Strategic Planning
- Event Planning and Coordination
- Volunteer Management
Websites
Affiliations
- Leadership for Educational Equity
- Teach for America
- Toastmasters
Timeline
PRODUCT SUPPORT ENGINEER
LEXIA LEARNING
10.2020 - 10.2023
PROFESSIONAL LEARNING FACILITATOR
LEXIA LEARNING
11.2017 - 10.2020
SENIOR PROFESSIONAL DEVEOPMENT CONSULTANT
URBAN VILLAGE PD
08.2015 - 06.2017
MANAGER OF INSTRUCTIONAL DESIGN
POWERMYLEARNING
09.2012 - 05.2015
CURRICULUM DIRECTOR
ANANSE KUROM
06.2009 - 05.2011
TECHNOLOGY INTEGRATION SPECIALIST
COMPASS LEARNING
01.2008 - 09.2012
SATURDAY SCHOOL TEACHER
KIPP METRO SCHOOLS
01.2007 - 05.2009
TEACHER
ATLANTA PUBLIC SCHOOLS | TEACH FOR AMERICA
06.2002 - 05.2007
Founder
Urban Village Radio
06.1998 - 05.2017
Innovation and Entrepreneurship -
Full Sail University
Education Media Design and Technology -
Full Sail University
Mass Media Arts (Radio) -
Clark Atlanta University
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