Summary
Overview
Work History
Education
Skills
Awardsandacknowledgements
Timeline
Generic

Kweisha Phyll Ross

Brooklyn,NY

Summary

Seasoned worker with extensive experience in fast-paced environments. Demonstrates strong responsibility, proficiency, and reliability. Possesses excellent communication and time management skills, ensuring precise and efficient task handling. Energetic self-starter excelling in both independent and team-oriented settings, bringing a creative approach to problem-solving.

Overview

8
8
years of professional experience

Work History

Automated logistics specialist

US ARMY
03.2023 - Current
  • Managed warehouse staff effectively, providing training on new systems and fostering a collaborative work environment.
  • Boosted customer satisfaction levels through timely delivery of orders and proactive communication of shipment status updates.
  • Assisted in the development of proposals for prospective clients, showcasing the company''s logistical expertise and ability to deliver exceptional service.
  • Conducted data analysis to identify trends in inventory movement, informing purchasing decisions for optimal stock levels.
  • Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.
  • Developed contingency plans for potential supply chain disruptions, enabling swift response times when faced with unforeseen challenges.

Direct care counselor (medical)

CP Unlimited
09.2022 - 04.2023
  • Assist clients with daily living activities, mentoring day habilitation programs and social outings, overseeing clients finances, implementing community based training opportunities, ensuring the health, safety and wellbeing of all individuals under my care.
  • Developed strong rapport with clients, fostering trust and promoting effective communication for better understanding of their needs.
  • Served as a liaison between clients, their families, and the treatment team, fostering strong communication channels and promoting collaborative care efforts.
  • Managed schedules and transported individuals to doctor appointment and activities.
  • Implemented behavior modification techniques effectively, resulting in improved client self-regulation abilities over time.
  • Conducted regular safety checks within the residential environment to minimize risk factors associated with potential accidents or incidents involving clients.

Sales Associate

H&M
05.2019 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Training Nursing Assistant / Volunteer

Linden Boulevard Nursing Home and Rehabilitation center
09.2017 - 03.2018
  • Worked under the supervision of nurses to deliver high quality care to patients, set up medical equipment and assist with some medical procedures, answer calls for help and observe changes in a patient’s condition or behavior, oversee confidential physician and patient information, documenting patient’s food intake.

Receptionist

BMS CENTER
01.2017 - 06.2017
  • Book appointments and provide services to customers, in charge of managing the front office along with some other employees.

Education

BS - Psychology

York College
Queens, NY

Logistics And Materials Management

Army Quartermaster Center And School
Fort Lee, VA
09.2023

High School Diploma -

Thomas Jefferson High School
Brooklyn, NY
06.2017

Skills

  • Leadership and team building
  • Respect for authority
  • Self-initiative and resourcefulness
  • Integrity and reliability
  • Attentive
  • Ability to remain calm and work well under pressure
  • Strong communication skills
  • Adaptability
  • Professional demeanor
  • Organization skills
  • Proficient with Microsoft Office (Outlook, Word, Excel)
  • Warehouse functions
  • Supply Chain Optimization
  • Logistics Planning

Awardsandacknowledgements

  • Certificate of special congressional recognition
  • Nursing Assistant training program
  • Soldiers against sexual harassment award
  • Distinguished honor Graduate
  • Army achievement medal

Timeline

Automated logistics specialist

US ARMY
03.2023 - Current

Direct care counselor (medical)

CP Unlimited
09.2022 - 04.2023

Sales Associate

H&M
05.2019 - 06.2021

Training Nursing Assistant / Volunteer

Linden Boulevard Nursing Home and Rehabilitation center
09.2017 - 03.2018

Receptionist

BMS CENTER
01.2017 - 06.2017

BS - Psychology

York College

Logistics And Materials Management

Army Quartermaster Center And School

High School Diploma -

Thomas Jefferson High School

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Kweisha Phyll Ross