Kwenisha Williams
Houston,TX
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
Work History
Security Officer
St. Moritz Security Services
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer Supervisor
GardaWorld Security
05.2019 - 02.2023
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Office Coordinator
Harbor Hospice
09.2016 - 03.2017
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
PHC Supervisor
Assist Med
08.2013 - 08.2016
- Increased health literacy among patients through targeted educational initiatives and community outreach efforts.
- Contributed to the development of new service offerings by conducting research on emerging trends in the field, seeking opportunities for innovation and differentiation within the local market.
- Demonstrated strong leadership skills by effectively managing high-stress situations while maintaining a calm demeanor, fostering trust and respect from both patients and staff alike.
Education
High School Diploma -
Tomball High School
Tomball, TX06.2011
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Superior customer service
- Access Control
Timeline
Security Officer
St. Moritz Security Services
03.2023 - Current
Security Officer Supervisor
GardaWorld Security
05.2019 - 02.2023
Office Coordinator
Harbor Hospice
09.2016 - 03.2017
PHC Supervisor
Assist Med
08.2013 - 08.2016
High School Diploma -
Tomball High School
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