Kweshawn Tate
Little Rock,AR
Summary
Professional Outbound Specialist with strong experience in customer engagement, sales strategies, and lead generation. Demonstrates consistent focus on team collaboration and delivering results. Reliable in adapting to changing needs and environments. Skilled in communication, problem-solving, and relationship-building. Recognized for strong organizational skills and proactive approach to achieving targets.
Overview
7
7
years of professional experience
Work History
Senior Outbound Specialist
GOTextbooks Warehouse
7200 I-30
03.2022 - Current
- Assisted in managing outbound communication strategies to enhance customer engagement.
- Supported sales team by preparing outbound calls and follow-up correspondence.
- Learned to utilize CRM software for tracking customer interactions and outcomes.
- Collaborated with team members to refine messaging for various target audiences.
- Adapted quickly to feedback, improving script effectiveness for outbound campaigns.
Warehouse Worker
Maybelline
01.2021 - 02.2022
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Conducted inventory audits to ensure accuracy in stock levels and minimize discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
- Maintained cleanliness and organization of work areas to comply with safety regulations.
Stocker
Walmart
North Little Rock, AR
05.2018 - 08.2020
- Organized and replenished stock shelves to maintain optimal product availability.
- Assisted in inventory management processes, ensuring accurate stock counts and timely replenishment.
- Collaborated with team members to streamline stocking procedures, enhancing efficiency across departments.
- Implemented safety protocols during merchandise handling, contributing to a secure work environment.
- Led weekly inventory audits, identifying discrepancies and implementing corrective actions for accuracy improvement.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Blytheville High
Blytheville, ARSkills
- Goal oriented
- Customer relationship building
- Strong negotiation
- Objection handling
- Performance tracking
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Warehouse safety
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Team collaboration
- Decision-making
- Package labeling
- Warehouse operations
- Materials handling
- Order checking
- Order tracking
- Handheld scanners
- Pallet jack operation
Timeline
Senior Outbound Specialist
GOTextbooks Warehouse
03.2022 - Current
Warehouse Worker
Maybelline
01.2021 - 02.2022
Stocker
Walmart
05.2018 - 08.2020
High School Diploma -
Blytheville High