Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
Work Preference
Kwesi Hopkins

Kwesi Hopkins

Lithonia,GA
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith

Summary

Experienced Senior Business System Analyst and Application Developer with a strong background in full-stack development, software development, data analysis, systems integration, reporting, and user training. Demonstrated expertise in modern Microsoft technologies, enterprise system integration, and business process improvement. Adept in Agile development environments and committed to delivering high-impact technology solutions that support organizational objectives.

Overview

12
12
years of professional experience

Work History

Senior Business System Analyst

City of Atlanta
10.2024 - 03.2025
  • Data Analysis - Sources, compiles, and interprets data
  • Performs data analysis at the most advanced level, effectively communicating and directing analysis output
  • May handle special projects or direct the analytics efforts of the work group
  • Identifying Requirements - Determines system requirements and communicates them through the
    use of specifications, reports, project plans, or other forms of documentation
  • Determines and resolves complex factors that affect system processes
  • Ensures compliance through monitoring and analysis
  • Reporting - Enables strategic insight into business systems through reports to senior management
  • Evaluates systems based on data analysis, user input, and extensive testing
  • Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results
  • System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience
  • Handles escalated and complex support issues
  • Develops and implements modifications and enhancements
  • Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output
  • Assigned and managed ServiceNow tickets to keep day to day operations running smoothly

Senior Application Developer

OneDigital Southeast
05.2022 - 05.2024
  • Obtained and evaluated information on factors such as reporting formats required, costs, and security needs to determine hardware configuration
  • Trained users to use new and modified software
  • Supervised the work of programmers, technologists and technicians and other engineering and scientific personnel
  • Assist with specifications, development, testing an implementation of new plan designs for renewal
    or clients adding on new plans (setting up benefit plans with multiple tiered pricing structures)
  • Using Frontend and Backend Development with C#, JavaScript, and XML
  • Work collaboratively with the team with compliance and systems for clients
  • Maintain data integrity and system functionality of all benefits information to ensure accuracy of
    all benefits enrollments and benefits related data between Prism to provide vendors with accurate information
  • Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement
  • Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to establish procedures
  • Organizes and priorities work to ensure timely, effective, efficient, and economic delivery of services, including delivering or coordinating the delivery, as appropriate, of Resourcing Edge compliance and administrative solutions
  • Ensures proper triage, escalation, and effective resolution of all inquiries
  • Responsible for taking initiatives and action towards professional development, taking on stretch
    assignments and additional projects, as well as staying advised of statutory and regulatory payroll and compliance practices
  • Designing and implementing workflows using Workflow Automation with Microsoft Power Automate and Microsoft Power Apps Planning
  • Focuses on improving customer experience through introduction of new system features by building workflows or training on new features
  • Performs system conversion and testing tasks

Senior Programmer Analyst

Dynamic Campus Solutions, Inc
04.2022 - 02.2023
  • Obtained and evaluated information on factors such as reporting formats required, costs, and security needs to determine hardware configuration
  • Trained users to use new and modified equipment
  • Planned, developed, tested and documented computer programs applying knowledge of programming techniques in ASP.Net using C#
  • Consulted with user to identify current operating procedures and clarify program objectives within Constituo
  • Wrote, designed and produced top level programs using ASP.Net and Constituo
  • Formulated plan outlining steps required to develop program using structured analysis and design
  • Submitted plans to user for approval
  • Prepared flowcharts and diagrams to illustrate sequence of steps program must follow and to describe logical operations involved
  • Converted project specifications into sequence of detailed instructions and logical steps for coding into language processable by computer
  • Applied knowledge of computer programming techniques and computer languages

Senior Programmer Analyst

Morehouse School of Medicine
09.2019 - 03.2022
  • Design, code, document, and test new programs and applications and modify existing programs/applications using ASP.Net with C#
  • I also design, create or modify database structures and tables based on relation database principles
    in SQL and Oracle
  • Assist Business analysts and end users in running programs in Banner
  • Build queries and system integrations between multiple enterprise systems with Banner

Computer Programmer/Analyst

Southern Association of Colleges and Schools
05.2013 - 02.2019
  • Using SSRS to create and run reports of the databases
  • Created SQL databases to save data from ASP.NET programs
  • Converted FoxPro database to SQL databases to handle ASP.NET programs and day to day functions
  • Created reports from SQL database using Crystal Reports
  • Perform systems analysis and programming tasks to maintain Window Servers 2008 through 2012
    and control the use of User Accounts with Active Directory
  • Write, design and produce programs in ASP.NET using C#, HTML, XML and CSS
  • Building Restful WEB APIs with ASP.NET
  • Write and contribute to instructions and manuals to guide end users
  • Investigate whether networks, workstations, the central processing unit of the system, and peripheral equipment were responding to a program's instructions
  • Consult with and assist computer operators and system analysts to define and resolve problems in running computer programs
  • Using ASP.NET and C# to write, update, and maintain programs and software packages to handle specific jobs, such as tracking inventory, storing and retrieving data, creating stored procedures in C# and SQL to use with Crystal Reports to create and print reports
  • Made sure all computer with Windows XP, Windows 7, Windows 8 and Windows 10 are updated and installed
  • Added users to SharePoint sites and giving different permissions for site
  • Helped to setup Salesforce site for users and documents
  • Setup the design of some of the Salesforce site interface
  • Created reports through Salesforce for different departments
  • Used Bootstrap to create web layouts of different websites
  • Used JQuery and Javascript on web forms connecting to the SQL databases

Education

Masters of Computer Applications -

Kennesaw State University, Kennesaw, GA
01.2019

B.S. - Computer Science and Information Technology

DeVry University, Decatur, GA
01.2011

A.S. - Microcomputer Specialist

Albany Technical College, Albany, GA
01.2005

Skills

  • Languages & Frameworks: C#, ASPNET, ASPNET MVC, T-SQL, XML, HTML, CSS, JavaScript, JQuery, Front-End, Back-End
  • Databases: SQL Server, MySQL, SSIS, SSRS
  • Reporting Tools: Crystal Reports 2013 & 2016, Power BI
  • Platforms & Tools: Windows Server (2008–2012), Microsoft Power Platform (Power Apps, Power Automate), D365, Constituo, ServiceNow
  • Other: RESTful Web API, Microsoft Office Suite, Salesforce
  • Certifications: ITIL Certified, GCIC Certified, Salesforce Administrator Certified

Timeline

Senior Business System Analyst - City of Atlanta
10.2024 - 03.2025
Senior Application Developer - OneDigital Southeast
05.2022 - 05.2024
Senior Programmer Analyst - Dynamic Campus Solutions, Inc
04.2022 - 02.2023
Senior Programmer Analyst - Morehouse School of Medicine
09.2019 - 03.2022
Computer Programmer/Analyst - Southern Association of Colleges and Schools
05.2013 - 02.2019
DeVry University - B.S., Computer Science and Information Technology
Albany Technical College - A.S., Microcomputer Specialist
Kennesaw State University - Masters of Computer Applications,

Certification

  • Certified CJIS Security Policy Awareness and Training/Awareness Statement DGB01G
  • Certified SQL Essential
  • Certified Azure Administration
  • Certified AWS Cloud Formation
  • Certified Python
  • Certified Full Stack Web Developer
  • Certified Jira Configuration and Maintenance
  • Certified Ethical Hacker CEH
  • Certified API Testing and Validation
  • Certified GIT
  • Certified Cloud Management with Microsoft Intune
  • Certified Network Forensics
  • Certified AWS DevOps Continuous Docker Deployment to AWS Fargate from GitLab
  • Certified Computer Hacking Forensics Investigator CHFI
  • Certified Docker Foundations Professional
  • Certified Cybersecurity Foundations Computer Forensics
  • Certified Cyber Incident Response and Digital Forensics
  • Certified Web Forensics Recovering Digital Evidence
  • Certified Operating System Forensics
  • Certified Red Team Operator Series
  • Certified Autopsy for Digital Forensics
  • Certified AWS API Gateway with HTTP Lambda DynamoDB and iOS
  • Certified Databricks Certified Data Engineer
  • Certified ServiceNow IT Leadership Professional
  • Certified Jira Administration Automation
  • Certified Jira Data Center
  • Certified Increasing Efficiency with Jira and Confluence Integrations
  • Certified Service Management with ITIL 4

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit Sharing4-day work weekPaid time offTeam Building / Company RetreatsPaid sick leave

Similar Profiles

CREATE PROFILE