Summary
Overview
Work History
Education
Skills
Timeline
Generic

KWESI OWUSU-AGYEI

McKinney,TX

Summary

Reliable Hospital Worker (Mental Health Technician) with 10 years of Mental Health care experience, including administering medication and fostering a safe milieu, and calming patients with mental challenges and emergent care. Well-versed in communicating complex concepts to patients while maintaining structure and organization in high-pressure situations. Eager to foster corporate mission through hard work and commitment to patient care.

Overview

11
11
years of professional experience

Work History

Mental Health Technician

Medical City McKinney
09.2017 - 11.2023
  • Documented client progress in confidential files.
  • Implemented crisis intervention plans to support client safety.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Monitored client progress and provided feedback to families and treatment team members.
  • Educated clients and families about mental health issues, treatments and resources.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.
  • Facilitated support groups for clients to discuss issues related to mental health.
  • Provided clients with recommendations to community resources.
  • Provided case management services to monitor client access to resources and services.
  • Built partnerships with community agencies and service providers to remove access gaps.
  • Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
  • Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
  • Supported continuity of care after discharge with individualized discharge plans.
  • Administered psychological tests and assessments to determine client needs.
  • Observed and monitored client behavior and responses to treatment.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Completed one-on-one counseling with broad range of clients suffering from [Type] and [Type] diseases and issues.

Wysong Hospital

Mental Health Tech
04.2015 - 09.2017
  • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
  • Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.

Mental Health Technician

Green Oaks Hospital
02.2013 - 03.2015
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Treated clients and families with respect and dignity.

Education

Master of Arts - MHA/INF

University of Phoenix
United States
02.2012

Bachelor of Science - Computer Science

Kwame Nkrumah University of Science & Technology
Kumasi, Ghana
07.2005

Skills

  • Employee Training Program

Timeline

Mental Health Technician

Medical City McKinney
09.2017 - 11.2023

Wysong Hospital

Mental Health Tech
04.2015 - 09.2017

Mental Health Technician

Green Oaks Hospital
02.2013 - 03.2015

Master of Arts - MHA/INF

University of Phoenix

Bachelor of Science - Computer Science

Kwame Nkrumah University of Science & Technology
KWESI OWUSU-AGYEI