Kwesi Stephen

• Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Collaborate with head Chefs to create new menu items and specials, contributing to a diverse culinary experience.
• Planned and directed high-volume food preparation in fast-paced environment.
• Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
• Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
• Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.

• Managed a team of kitchen staff, ensuring smooth operations and timely meal preparation
• Managed the flow of the kitchen to ensure that catering events were prepared, cooked and served in a timely manner.
• Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Ensuring proper inventory management in accordance with Sodexo standards.

• Manage all catering functions and activities for the catering sector of Apple Spice Junction.
• Completed all production and delivery of food for all events (for a brief time frame).
• Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
• Hired and trained both permanent and temporary staff members.
• Handled catering scheduling, ordered food and planned events.
• Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
• Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
• Collaborated with clients to create customized menus tailored to their specific preferences and needs.
• Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
• Ensure proper staffing and preparation for events
• Updated catering pricing to reflect market trends

• Locating & Contracting Venues to Host Series of Events
• Assisted in Curating Menus for Events
• Curated Menu Language, Host Script Language & Event Profile
• Off-Site Curation & Preparation
• On-Site Logistics & Development
• Hosting the Full Production of Curated Experience from Set-Up to Break-Down
• Proven ability to lead and manage a team of event staff, ensuring a productive and efficient work environment

• Successfully managed and organized daily kitchen operations, ensuring smooth workflow and timely delivery of food
• Developed and implemented & standardized modern unique recipes & menus based on catering theme & season, resulting in increased customer satisfaction and repeat business
• Trained and supervised a team of kitchen staff, ensuring high-quality food preparation and adherence to safety and sanitation standards
• Collaborated with vendors and suppliers to negotiating pricing, maintain inventory and control costs, optimizing profitability for the church
• Scheduled & Managed a staff of 12 (annual interns)
• Oversaw food court day-to-day operations to include Starbucks, Dunkin Donuts, Burger King, Subway and Sodexo Brands
• Ensured completion of small catered functions
• Played key role in the opening of a new retail outlet (Red Mango)
• Managed a team of 15+ employees, ensuring smooth operations and excellent customer service
• Facilitated daily operations including management of employees, ordering, safety, sanitation, requisitions, inventory management, staff scheduling, and food safety compliance in accordance with RA, state, and local regulations
• Carried out various catering functions, Catering Planning, Menu Planning & Execution
• Implemented rules and provided customer service through guest interactions
• Managed operations of food service facilities, Conference and Catering events, themed dining activities, reports, interviews, scheduling, and training
• Ensured the delivery of high-quality service while working with residents & dieticians to fulfill modified meal request, special interest and increase client satisfaction
• Main Cook for Breakfast and Lunch
• Food Preparation & Plating for Banquet Events
• Operation, set-up and breakdown of action stations and outdoor grill
• Production of Standard Recipes

• Oversaw food court day-to-day operations to include Starbucks, Dunkin Donuts,Burger King, Subway and Sodexo Brands
• Ensured completion of small catered functions
• Played key role in the opening of a new retail outlet (Red Mango)
• Managed a team of 15+ employees, ensuring smooth operations and excellent customer service.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Tracked food production levels, meal counts, and supply costs.

· Facilitated daily operations including management of employees, ordering, safety, sanitation, requisitions, inventory management, staff scheduling, and food safety compliance in accordance with RA, state, and local regulations.

· Carried out various catering functions, Catering Planning, Menu Planning & Execution.

· Implemented rules and provided customer service through guest interactions.

· Managed operations of food service facilities, Conference and Catering events, themed dining activities, reports, interviews, scheduling, and training.

· Ensured the delivery of high-quality service while working with residents & dietician's to fulfill modified meal request, special interest and increase client

satisfaction.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Prepared and cooked full course meals based on restaurant recipes and specifications.