Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CECILY LANDOWN

Lyman,SC

Summary

Organized student nurse with a passion for patients. Offers extensive hands-on experience in multiple units. Currently completing nursing studies and ready to expand practical knowledge. I am also a highly motivated employee with a desire to take on new challenges. My strengths include having a strong work ethic, adaptability, exceptional interpersonal skills, and being adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Nurse

NHC Mauldin
Greenville, SC
06.2024 - Current
  • Provided emotional support to family members of critically ill patients.
  • Provided patient care under the supervision of a Registered Nurse.
  • Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
  • Interacted with patients in a professional manner while providing compassionate care.
  • Assessed patient needs using appropriate tools and techniques.
  • Documented information about patient care, vitals and condition markers in computer system.

PRODUCTION ASSOCIATE

BMW Group
Greenville, SC
12.2020 - Current
  • Operated machines safely by following OSHA standards
  • Cleaned workstations and floors to prevent dirt, grime, and dust buildup
  • Trained new employees regarding machinery operation and safety guidelines
  • Prepared products for packaging on multiple assembly lines
  • Disposed of excess materials and waste to keep workspaces organized.

CUSTOMER SERVICE REPRESENTATIVE

Radial Call Center
Remote
08.2018 - 11.2020
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Responded to general inquiries from staff and clients via telephone, mail, and email
  • Exceeded performance metrics relates to call time, quality, and customer satisfaction
  • Handled customer escalations in a timely and professional manner
  • Gave accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.

DENTAL HYGIENIST ASSISTANT

Crowns Now
Greenville, SC
12.2017 - 07.2018
  • Assisted dentist with various dental treatments such as fillings and crowns
  • Examined gums for sores and signs of disease
  • Exposed and developed x-ray film
  • Educated patients on proper oral hygiene techniques, including brushing and flossing habits
  • Provided fluoride treatments to help reduce the risk of cavities
  • Provided clinical services and health education to improve and maintain oral health of patients and general public.

Education

Current Nursing Student -

ECPI University
Greenville, SC
06.2024

CERTIFICATION IN DENTAL ASSISTING -

Palmetto School of Career Development
Greenville, SC
10.2017

ASSOCIATE IN SCIENCE (A.S.) IN HUMANITIES -

Mississippi Delta Community College
Moorhead, MS
05.2011

HIGH SCHOOL DIPLOMA -

Gentry High School
Indianola, MS
05.2008

Skills

  • Performance Goals
  • Critical Thinking
  • Active Listening
  • Microsoft Office Expert
  • Customer Service
  • Typing Proficiency 35-45 WPM
  • Multi-Line Phone Talent
  • Verbal and Written Communication
  • Strong Analytical and Problem-Solving Skills
  • High-Volume Call Centers
  • Calm and Professional Under Pressure
  • Sales and Upselling
  • Material Handling
  • Occupational Health and Safety
  • Goal-Setting and Prioritization
  • Taking and Recording Vital Signs
  • Patient support
  • Charting
  • Care plan implementation

Certification

Dental Assistant

Timeline

Student Nurse

NHC Mauldin
06.2024 - Current

PRODUCTION ASSOCIATE

BMW Group
12.2020 - Current

CUSTOMER SERVICE REPRESENTATIVE

Radial Call Center
08.2018 - 11.2020

DENTAL HYGIENIST ASSISTANT

Crowns Now
12.2017 - 07.2018

Current Nursing Student -

ECPI University

CERTIFICATION IN DENTAL ASSISTING -

Palmetto School of Career Development

ASSOCIATE IN SCIENCE (A.S.) IN HUMANITIES -

Mississippi Delta Community College

HIGH SCHOOL DIPLOMA -

Gentry High School

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CECILY LANDOWN