Kwunwalaii Kamtui

• In charge of updating the shift's quality coaching.
• Monitor, track and coach the team's performances to meet the Network's standard of picking 300 to 350 units per hour with the volume goal of 50k to 500k per shift.
• Staff Pick team members of 40 to 80 to their assigned stations.
• staff and assign tasks for the indirect roles.
• Keep track of the shift's PPR
• Act as the resource when associates both from Pick and Stow have any kind of problems. I also help prep tier1 AAs for their tier3 interviews

• Staff Pick team members of 30 to 60 to their assigned stations.
• Staff daily indirect roles.
• Coach the team's bottom 5 performers for their productivity and quality errors.
• Act as the resource when associates both from Pick and Stow have any kind of problems. I also help prep tier1 AAs for their tier3 interviews.
• Assist Pick managers with any tasks necessary on the shift's operation.

• Engaged between 30 to 250 Stow Associates daily to assign their work stations and assigned waterspiders on the floor.
• Communicated to the dock manager about the work flow
• Coached associates on quality errors and their productivity goals.
• Tracked and made sure customer orders are stowed on time. (Reactives and Fud)
• Made important announcement such as safety call out or important information to the team.
• Assisted Area Managers and Operation Manager for any operation needs to meet the daily goals.

• Audited for stow errors, identified any barriers and delivered coaching to associates.
• Assisted Area Managers as a back up PA.
• Labor shared liaison-help finding and sending cross-trained associates from stow to different departments to help meet daily goals.
• First Aid, CPR,and AED trained- act as a first response team member for an emergency situation.

• Responsibled for storing various types of merchandise to be pick for customer's orders.
• Inspected damage items and hazard materials to be further reviewed before the merchandises are safe to be store.
• Indirect role included water spider and Learning ambassador.

Water Spider- responsibled for bringing work pallets to the stowers as well as keeping their work station clean and safe. Assisted Process Assistant in setting up the floor for shift turnover. Operated the VRC to send works to different floors.

Learning Ambassador-Helped new Amazonians adjust to the new working environment and introduced the company's rules and regulations. Provided the new stowers the job on training including safety guide, steps of stowing, and show them the areas in the building. For retrain stower, worked with the stower in finding out the cause of low productivity and helped them improve their stowing skills.

• Introduced and answered questions on various Japanese food to customers.
• Processed customer's order and payment.
• Made an arrangement on special orders or special occasion purchases.
• Overall customer service and satisfaction oversight.
• Managed task responsibility to other team members for a smooth restaurant operation.

• Managed a Thai Cuisine restaurant with 10 employees and the daily sale ranging from $800-$4000.
• In charge of training employees on food handling safety and how to provide great dining experience service to customers.
• Ordered and check quality on food as well as order necessary supplies for the restaurant.
• Made shift work schedule and handed out payroll.
• Kept all of the licensing updated and work with an accountant on book keeping.

• Tutored and assisted in homework help in after school program for children between 1st grade to 8th grade.
• Took part in sports and other activities, including games, movies and field trip with children the age between 5 to 13.
• Provided guidance and advice to help cultivate self-esteem and community involvement.
• Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.

• Managed 1400 pay entitlements and benefits for service members and their families.
• Processed 250 gained personnel to the command annually.
• Kept records of service member's training and education as well as scheduled training school for their job's qualification.
• Kept and reported the muster report to the commanding officer and department heads.
• Processed and created military ID. Updated service's member's SGLI beneficiary and processed member's DD214.
• Prepared and organized reward ceremony.
• MWR secretary; organized morale boosting activities such as ice-cream social or Command's cook out event.
• USS Rushmore's News reporter team.