Flexible, hard working and highly motivated customer service with a strong drive to succeed. Articulate, organized and friendly with professional demeanor and excellent relationship-building skills.
Overview
5
5
years of professional experience
Work History
Transportation Coordinator
Hunter EMS
Bay Shore, NY
09.2021 - Current
Accurately and efficiently scheduled emergent and non emergent ambulance transports
Supervised and trained new employees
Identified and resolved customer issues
Demonstrated patience, while maintaining professionalism under pressure
Informed customers about transport procedures and provided excellent customer service
Assistant Store Manager
Things Remembered
Huntington, NY
07.2018 - 08.2019
Created a positive work environment for employees and customers
Remained flexible when creating work schedules for employees to ensure overall satisfaction
Worked as manager on duty
Delegated assignments based on team strengths
Education
Bachelor of Arts - Psychology
Manhattan College
The Bronx, NY
05-2021
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Brentwood, NY
05-2018
West Babylon Senior High School
West Babylon, NY
06-2016
Skills
Staff Supervision
Operations
Customer Service and Engagement
Scheduling
Data Entry
Complex Problem-Solving
Accomplishments
Phi Theta Kappa Honor Society
Sigma Kappa Delta English Honor Society
Timeline
Transportation Coordinator
Hunter EMS
09.2021 - Current
Assistant Store Manager
Things Remembered
07.2018 - 08.2019
Bachelor of Arts - Psychology
Manhattan College
Associate of Arts - Liberal Arts And General Studies