Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ky Le

Torrance,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Tokyo Central/ Don Quixote
02.2020 - 04.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Solved problems with products and services by providing customers with technical support.

Cabin Attendant

Catalina Express
06.2022 - 01.2023
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Ensured safety and comfort of customers onboard aircraft.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Team Member

Whole Food Market
08.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.

Cashier

99 Ranch Market
02.2023 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Seasonal Worker

H&M Hennes & Mauritz
05.2023 - 07.2023

Sales Associate

BevMo! Beverages & More
06.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor Of Accountancy - Economic And Accounting

El Camino College
Torrance, CA

Skills

  • Product Sales
  • Inventory Control
  • Upselling
  • POS System Operation
  • Retail Store Operations
  • Cash Handling
  • Customer Service
  • Flexible Schedule
  • Store Opening and Closing
  • Relationship Building
  • Exceptional Customer Service
  • Money Handling
  • Order Processing

Languages

Vietnamese
Native or Bilingual
English
Full Professional

Timeline

Sales Associate

BevMo! Beverages & More
06.2023 - 09.2023

Seasonal Worker

H&M Hennes & Mauritz
05.2023 - 07.2023

Cashier

99 Ranch Market
02.2023 - 05.2023

Team Member

Whole Food Market
08.2022 - 01.2023

Cabin Attendant

Catalina Express
06.2022 - 01.2023

Customer Service Associate

Tokyo Central/ Don Quixote
02.2020 - 04.2022

Bachelor Of Accountancy - Economic And Accounting

El Camino College

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Ky Le