Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ky Wright

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Breakthru Beverage
10.2022 - 07.2024
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Drafted correspondence and other documents for the CEO and department heads in the company's voice.
  • Developed strategies to streamline and improve office procedures.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.

Porter

Koons Ford
03.2021 - 10.2022
  • Communicated with coworkers and managers about completed duties.
  • Completed sweeping, mopping, and window cleaning.
  • Performed cleaning and maintenance duties as directed.
  • Cleaned and organized building areas as required.

Package Handler

FedEx
09.2020 - 03.2021
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.

Front Desk Agent

Holiday Inn Hotel & Suites
07.2019 - 08.2020
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
  • Collected room deposits, fees, and payments.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.

Special Education Teacher Assistant

Highroads
12.2017 - 06.2019
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Provided support to help students with special needs learn and grow.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Education

High School Diploma -

Glen Burnie High School
Glen Burnie, MD
05.2011

Skills

  • Scheduling
  • Reception oversight
  • Letter preparation
  • Filing
  • Clerical Support
  • Workflow Optimization
  • Office Administration
  • Meeting planning
  • Invoice Processing
  • Research
  • Training and coaching
  • Office Management

Timeline

Administrative Assistant

Breakthru Beverage
10.2022 - 07.2024

Porter

Koons Ford
03.2021 - 10.2022

Package Handler

FedEx
09.2020 - 03.2021

Front Desk Agent

Holiday Inn Hotel & Suites
07.2019 - 08.2020

Special Education Teacher Assistant

Highroads
12.2017 - 06.2019

High School Diploma -

Glen Burnie High School
Ky Wright