Summary
Overview
Work History
Education
Skills
security clearance
awards training certificates
Timeline
Generic

Kya Abell

Summary

Developing my my skills, with the PMA-276 Operations team, as a highly organized and detail oriented Executive Administrator with extensive experience managing administrative tasks, project management, and providing exceptional support to senior executives. Proven track record of streamlining operations, optimizing efficiency, and ensuring seamless communications across departments. Strong interpersonal skills with excellent problem solving and critical thinking abilities, with a keen eye for detail. Passionate and collaborative team player committed to fostering a positive and inclusive work environment all while seeking to leverage my skills and contribute to the success of a dynamic organization.

Overview

3
3
years of professional experience

Work History

Executive Administrator

Precise Systems
07.2022 - Current
  • PM & DPM calendar management; scheduling, booking facility's, organizing briefs/ handouts for attendees
  • Attend calendar review with PM and PDM to keep an organized schedule while resolving any scheduling conflicts independently
  • Manage all Check-In/ Check –Out ditties for all PMA personnel
  • Assist in creating an automated Check-In/ out process for better organization and help make revisions
  • Develop and Manage Welcome Aboard package/ video – Update video as things change
  • Process all check in/ out information; including processing building badges and checking clearances
  • Serve as DTS subject matter expert for the PMA and create travel authorizations/ vouchers in DTS for the ELT while providing DTS/ travel support to the whole PMA
  • Assisted in creating the new travel tool in SPO
  • Approve and review travel in SPO
  • Handle all correspondence by routing, editing, and tracking all documents to completion
  • Assist in creating the new correspondence tool in SPO
  • Update the PMA master calendar to track important meetings/ social events
  • Assist the ELT with running meetings via teams and presenting briefs with the meeting OWL
  • Keep meeting makers up to date for the PM and create new ones when needed for accommodation
  • Attend a variety of meetings with the PM & PDM to track meeting minutes and action items; while tracking the action items to completion
  • Oversee the supply inventory; get orders placed/ approved as needed
  • Keep office resources, (phone list, seating chart, and muster sheets cube tags, ect.), as PMA personnel fluctuates, all while keeping building administration updated.
  • Updates IBONS and the reservation tool to correctly mirror the seating chart
  • Process visit request for PAX or other bases
  • Handle all PMA mail; pick up or send out
  • Act as the back- up OPS Analyst by doing anything needed
  • Coordinate and host monthly leadership Roll-Up and Program Notebook meetings
  • Coordinate Government Vehicle rental
  • Coordinate farewell frames for ELT
  • Plan PMA events - set up, clean up, & prepare the space for the event.

Server

Olde Town Pub
10.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Kitchen Manager

Chaptico Market & Deli
10.2020 - 06.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Greeted customers in-person and by phone; Prepared meals and monitored food handling, encouraging safe practices.
  • Directed team to professionally handle customer requests and service issues, directly contributing to the restaurant's stellar reputation across southern Maryland.
  • Resolved problems and concerns to the satisfaction of all involved parties.
  • Assigned tasks to staff, ensuring to fit their differing skill levels and to maximize our team performance.
  • Operated cash register to collect payments and provide change while answering inquires about store products

Education

Early Graduation Program -

Chopticon High School

Early Graduation Program -

Homeschooled
01.2020

Business Degree -

College of Southern MD

Skills

  • Internal Communications
  • Records Management
  • Travel Arrangements
  • Multitasking
  • Document Control
  • Project Support
  • Calendar Management
  • Brief Development
  • Attention to Detail
  • Project Management

security clearance

T3 Secret

awards training certificates

  • S.T.A.R. Award. 11/2023
  • Bravo Zulu Nomination, 02/2023
  • DTS (BASIC) - About DTS, 09/2022
  • DTS (BASIC) - Travel Documents 101, 09/2022
  • Programs and Policies - TDY Travel Policy's 101, 09/2022
  • Cyber Awareness Challenge, 10/2022
  • Identifying and safeguarding Personally Identifiable Information, 10/2022
  • Introduction to Personnel Security, 10/2022
  • Mail Training, 08/2022

Timeline

Server

Olde Town Pub
10.2022 - Current

Executive Administrator

Precise Systems
07.2022 - Current

Kitchen Manager

Chaptico Market & Deli
10.2020 - 06.2022

Early Graduation Program -

Chopticon High School

Early Graduation Program -

Homeschooled

Business Degree -

College of Southern MD

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Kya Abell