Kya Bryant
Tallahassee
Summary
Organized and motivated professional with a strong background in client communication, conflict resolution, and high-volume scheduling. Recognized for professionalism, integrity, and the ability to meet or exceed consultation targets. Skilled at building rapport, handling sensitive information with discretion, and delivering results in fast-paced environments. Brings a solid foundation in law and court processes with aspirations to pursue a legal career, combining strong sales potential with a passion for achieving the best outcomes for clients.
Overview
10
10
years of professional experience
Work History
Legal Intern
City of West Palm Beach
- Selected as the sole high school legal intern for a 12-week program.
- Conducted document research, organized legal files, and attended court proceedings.
Lead Server / Assistant Manager
Discovery Village of Palm Beach Gardens
03.2019
- Oversaw dining operations, trained staff, and engaged with residents to ensure satisfaction.
Customer Service & Patient Liaison
Hospital
01.2023 - Current
- Serve as the first point of contact for patients and families, handling inquiries, scheduling, and sensitive concerns with empathy and professionalism.
- Utilize database software, Outlook, and Excel to manage appointments, maintain accurate records, and track client interactions.
- Resolve complaints promptly to ensure client satisfaction and maintain trust.
- Coordinate with multiple departments to ensure smooth intake and service processes.
Hostess / Floor Coordinator
Kaluz Restaurant
06.2021 - 01.2023
- Managed reservations and coordinated seating in a high-volume, million-dollar restaurant environment.
- Delivered accurate wait times, addressed concerns, and ensured guest satisfaction.
- Delegated tasks to staff, ensuring smooth operations and timely service.
Juror & Attorney Participant
Youth Court of Palm Beach County
01.2016 - 01.2018
- Actively participated in official youth court sessions, developing strong knowledge of legal processes, courtroom procedures, and persuasive communication.
Campaign Assistant
Bradley Harper Campaign
06.2017 - 08.2017
- Promoted voting rights through community outreach at events, churches, and public spaces.
- Managed outreach calls and coordinated fundraising activities.
Education
Bachelor - Urban Design
Florida Atlantic University
01.2022
High School - undefined
Palm Beach Lakes High School
01.2018
Skills
- Client Consultations & Lead Management
- Criminal Law & Court System Familiarity
- Microsoft Word, Excel, Outlook & Database Systems
- Professional Telephone Communication & Rapport Building
- Data Entry Accuracy & Documentation
- Organization, Time Management & Follow-Up
- Problem Solving & Initiative
- Flexibility, Discretion & Sound Judgment
- Team Collaboration & Independent Work
- Meeting Daily Lead & Consultation Targets
Timeline
Customer Service & Patient Liaison
Hospital
01.2023 - Current
Hostess / Floor Coordinator
Kaluz Restaurant
06.2021 - 01.2023
Lead Server / Assistant Manager
Discovery Village of Palm Beach Gardens
03.2019
Campaign Assistant
Bradley Harper Campaign
06.2017 - 08.2017
Juror & Attorney Participant
Youth Court of Palm Beach County
01.2016 - 01.2018
Legal Intern
City of West Palm Beach
High School - undefined
Palm Beach Lakes High School
Bachelor - Urban Design
Florida Atlantic University
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