Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kya Cottam

Washington,Utah

Summary

Detail-oriented professional with a Bachelor’s in Communication, and 5+ years of leadership and staff management experience. Skilled in recruiting, onboarding, payroll processes, scheduling, and compliance with organizational policies. Experienced in handling confidential employee matters, administering benefits support, and maintaining accurate financial and personnel records. Ready to bring strong organizational and interpersonal skills to support HR and business office operations at National University.

Overview

8
8
years of professional experience

Work History

STORE MANAGER

39 and Main Shoes
01.2019 - Current
  • Recruitment & Onboarding → Recruited, hired, and onboarded employees, ensuring smooth integration into the company culture and processes.
  • Training & Development → Developed and implemented training programs, coaching employees to improve performance, and achieve organizational goals.
  • Payroll & Scheduling → Managed staff schedules, monitored attendance, and submitted payroll adjustments for accuracy.
  • Policy & Compliance → Enforced company policies, attendance standards, and performance expectations to ensure workplace compliance.
  • Employee Relations → Resolved employee conflicts and customer escalations with professionalism and confidentiality.
  • Record-Keeping & Reporting → Maintained accurate documentation of staffing, sales, and operational metrics to support business decisions.

SHIFT LEAD

Madison and Sixth
St. George, Utah
01.2018 - 01.2019
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and movement.

Education

Bachelor of Communication Studies -

Utah Tech University
St. George, UT
01.2024

HIGH SCHOOL -

Success Academy
St. George, UT
01.2021

Skills

  • Recruitment, onboarding, and training
  • Timecard management
  • Employee relations
  • Policy enforcement and compliance, confidential record-keeping
  • Scheduling and attendance tracking
  • Proficiency: Google Suite, Microsoft Office 365, Adobe Suite

Timeline

STORE MANAGER

39 and Main Shoes
01.2019 - Current

SHIFT LEAD

Madison and Sixth
01.2018 - 01.2019

Bachelor of Communication Studies -

Utah Tech University

HIGH SCHOOL -

Success Academy