Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Kya DeLaO

Waukesha

Summary

Dynamic and versatile professional in housekeeping techniques and possessing strong leadership qualities. Excelled in high-pressure environments, demonstrating exceptional problem-solving skills and adaptability. Proven track record of enhancing safety and customer satisfaction, showcasing a strong work ethic and effective communication.

Experienced with monitoring and ensuring the safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, providing a safe and secure environment for all pool users.

Offering a friendly and professional demeanor, with a willingness to learn and grow in a hospitality environment. Brings the ability to grasp operations and deliver high-quality service quickly. Ready to use and develop strong communication and multitasking skills in a professional role.

Overview

8
8
years of professional experience

Work History

Lifeguard

Spring Valley Pool, Family Friends, & Personal
05.2021 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.

Waitress/Cook

Marchellonis
09.2020 - 06.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service, while also juggling preparing orders in the kitchen in a timely manner.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Housekeeping

Yogi Bears Jellstone Park
06.2020 - 08.2020
  • Completed inventory checks on housekeeping supplies regularly to avoid shortages or excess stock.
  • Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
  • Dealt with difficult tasks and kept the park hygienic.

Babysitter

Family Friends & Others
07.2016 - 07.2019
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

Bachelor of Science - Exercise Science; Pre-Med

Carroll University
Waukesha, WI
05-2026

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid, CPR, and AED training
  • Adaptability in emergencies
  • Strong multitasking
  • Attention to detail
  • Housekeeping techniques
  • Patience and empathy
  • Strong work ethic
  • Able to take vitals and data intake for patients

Affiliations

  • Global Medical Brigades Vice President

Interests

  • Volunteer Travel
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Adventure Travel
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Kayaking
  • Camping
  • Gardening
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I have a passion for photography and editing photos
  • I participate in various sports activities for physical activity and personal growth
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community

Timeline

Lifeguard

Spring Valley Pool, Family Friends, & Personal
05.2021 - 08.2024

Waitress/Cook

Marchellonis
09.2020 - 06.2022

Housekeeping

Yogi Bears Jellstone Park
06.2020 - 08.2020

Babysitter

Family Friends & Others
07.2016 - 07.2019

Bachelor of Science - Exercise Science; Pre-Med

Carroll University
Kya DeLaO