KYA DUDLEY
Pleasant Grove,AL
Summary
Licensed Phlebotomist experience in blood sampling test and collection. Instrumental in performing venipuncture, injections, quality patient care. I am eager bring and to use strong knowledge of phlebotomy practices to secure a challenging position as a phlebotomist. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Most notable achievements include leading projects that enhanced clinic process and significantly improve patient data accuracy.
Overview
8
8
years of professional experience
Work History
Laboratory Assistant III Phlebotomist
Children's Of Alabama Hospital
05.2023 - Current
- Responsible for the collection and accessioning of patient specimens
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples
- Performance of clerical work in support of laboratory activities
- Performs EKGs, Rhythm strips, and rapid strep procedures
- Assistance in the performance of technical tasks as assigned
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines
- Ensured accurate test results with proper use of lab equipment and adherence to protocols
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures
- Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure
- Completes prioritization, receipt, registration and distribution of specimens
- Responsibility for sendout/reference lab shipping, tracking and billing
- Will perform waived testing, as requested.
Phlebotomy Technician
Phlebotomy Ink Training And Staffing Agency
09.2022 - 05.2023
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Used personal protective equipment correctly to protect coworkers and patients
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Centrifuged blood samples as outlined in clinical protocols
- Organized daily work based on collection priority
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Conducted venipuncture and other CT procedures
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Front Desk Office Manager
Dermani Med Spa
04.2021 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Established and updated work schedules to account for changing staff levels and expected workloads
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Receptionist
MASSAGE ENVY
03.2019 - 04.2021
- Responsibilities included new member acquisition, maintaining existing relationships and product knowledge
- Delivered scheduling assistance to potential clients via phone and in-person to establish a relationship and ensure customer loyalty
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel
- Kept reception area clean and neat to give visitors a positive first impression.
Receptionist
ADAMS EYE CARE
10.2016 - 02.2019
- Reported directly to management
- Responsibilities included general administrative tasks as well as customer assistance
- Managed and fulfilled clerical needs of employees with 90% accuracy to ensure precise documentation was sustained
- Scheduled 25+ appointments for new and existing clientele while providing excellent customer service
- Demonstrated proficiency and confidentiality in compiling private documents including client health information
- Aggregated and prepared documentation and reports for office meetings, distribution, and filing
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Associates Business Administration in Progess -
LAWSON STATECOMMUNITY COLLEGE
Birmingham, AL12.2024
Certified Phlebotomy Technician (CPT) -
Phlebotomy Ink Training And Staffing Agency LLC
Birmingham, AL03.2023
High School Diploma -
Pleasant Grove High School
Pleasant Grove, AL05.2015
Skills
- Organization
- Leadership
- Blood Sample Collection
- Hazardous Waste and Disposal
- Time Management
- Tracking Specimens
- Laboratory techniques
- Specimen Processing
- Computer Proficiency
- Patient Medical Care/ Service
- Data entry
- Identify patients and their personal information using their ID, documents or other means
- Practice proper patient identification, especially when working on hospital floors
- Heel Sticks
- Quality Control
Timeline
Laboratory Assistant III Phlebotomist
Children's Of Alabama Hospital
05.2023 - Current
Phlebotomy Technician
Phlebotomy Ink Training And Staffing Agency
09.2022 - 05.2023
Front Desk Office Manager
Dermani Med Spa
04.2021 - 09.2022
Receptionist
MASSAGE ENVY
03.2019 - 04.2021
Receptionist
ADAMS EYE CARE
10.2016 - 02.2019
Associates Business Administration in Progess -
LAWSON STATECOMMUNITY COLLEGE
Certified Phlebotomy Technician (CPT) -
Phlebotomy Ink Training And Staffing Agency LLC
High School Diploma -
Pleasant Grove High School
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