Kya Fisher
Summary
Detail-oriented professional with strong customer service skills. Experienced in managing patient intake and ensuring accurate data entry. Committed to enhancing customer engagement and satisfaction in healthcare settings.
Overview
3
3
years of professional experience
Work History
Front End Team Member
Walamart
Olive Branch, MS
02.2026 - Current
- Assisted customers with product inquiries, ensuring exceptional service and satisfaction.
- Organized merchandise displays to enhance visual appeal and customer engagement.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Patient Service Representative
Family Care Center Behavioral Health
Brentwood, TN
07.2024 - 08.2025
- Managed patient intake processes, ensuring accurate data collection and documentation.
- Assisted patients with appointment scheduling, providing clear information on services offered.
- Collaborated with healthcare providers to streamline referral processes and improve patient experience.
- Maintained electronic health records, ensuring compliance with privacy regulations and accuracy standards.
Medical Billing Assistant
The Green Clinic
Memphis, TN
02.2023 - 06.2024
- Processed insurance claims, ensuring accuracy and compliance with regulations.
- Assisted in patient billing inquiries, fostering positive communication and resolution.
- Utilized medical billing software to maintain accurate patient records and transactions.
- Collaborated with healthcare providers to verify patient information and eligibility.
Education
High School Diploma -
Southaven High School
Southaven, MSSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Front End Team Member
Walamart
02.2026 - Current
Patient Service Representative
Family Care Center Behavioral Health
07.2024 - 08.2025
Medical Billing Assistant
The Green Clinic
02.2023 - 06.2024
High School Diploma -
Southaven High School