Kya Hamman
Albion,IN
Summary
Dynamic administrative professional with extensive experience at U.S. Automation, excelling in customer service and data entry. Proven ability to enhance client relations and streamline office processes, resulting in increased customer satisfaction. Skilled in Microsoft Word and adept at maintaining confidentiality while managing sensitive information efficiently.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
U.S. Automation
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Owner
Liyah Bean Boutique
06.2021 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Owner
Busco Blend
05.2022 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Cashier
Docs Hardwear
04.2019 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Smith Green Community School
Churubusco 06-2021
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
- Customer and client relations
- Customer relations
- Scheduling
- Database entry
Timeline
Administrative Assistant
U.S. Automation
06.2024 - Current
Owner
Busco Blend
05.2022 - 04.2024
Owner
Liyah Bean Boutique
06.2021 - Current
Cashier
Docs Hardwear
04.2019 - 11.2021
High School Diploma -
Smith Green Community School
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