Kya Hogan
Smithville,MO
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Service and Engagement Team Lead
Target
10.2020 - Current
- Maintained a professional, organized, and safe environment for employees.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved product or service problems by clarifying customer complaints, determining the cause of the problem, and selecting the best solution to solve the problem.
- Handled day-to-day customer contact via phones and emails.
- Managed team schedules, balancing workloads to optimize staff coverage during peak hours.
Education
No Degree - Business Management And Human Resources
The University of Arizona
Tuscan, AZ06.2026
High School Diploma -
Farmington High School
Farmington, MN06.2022
Skills
- Training and coaching
- Time Management
- Brand Management
- Customer-focused
- Strategic Planning
- Staff Development
- Training and Development
- Staffing coordination
- Effective workflow management
- Goal Setting
- Team Leadership
- Hiring and Training
Timeline
Service and Engagement Team Lead
Target
10.2020 - Current
No Degree - Business Management And Human Resources
The University of Arizona
High School Diploma -
Farmington High School
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Daniel PaikDaniel Paik
Crew Team Member at TargetCrew Team Member at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Oswaldo RamirezOswaldo Ramirez
Store Associate at TargetStore Associate at Target
Alan TrillinAlan Trillin
RN at WellpathRN at Wellpath