Kyah Ferguson
Alexandria,VA
Summary
Professional with a strong management and operational oversight foundation, prepared to contribute to the leadership team. Known for maintaining high standards and achieving significant results through effective team collaboration and adaptability. Focused on optimizing processes and fostering positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Camp Counselor
Fairfax County Schools -Summer Program
Alexandria, VA
06.2023 - 08.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the newly developed programs aimed at increasing camper retention and satisfaction rates.
- Independently ensure camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
General Supervisor
Haagan Daz Corporation
Alexandria, VA
02.2022 - 08.2022
- Overseen daily operations and facilitated a team of employees to drive brand success.
- Responsible for company funds, security, and overall success.
- Developed and executed marketing strategies to drive brand awareness, and promoted products/services through targeted campaigns.
- Orchestrated marketing initiatives to enhance customer engagement.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Fostered a positive work environment by promoting teamwork, open communication channels, and continuous learning opportunities for staff members.
- Implemented quality control measures for consistent product output and customer satisfaction.
Lead Teacher
Kid Creations Art Studio
Alexandria, VA
01.2021 - 08.2022
- Encouraged children to develop healthy social and emotional skills.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Led children in creative, aristic, and educational activities while maintaining a safe and orderly group event.
Sales Associate
Down Town Locker Room
Alexandria, VA
04.2020 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Science - Philosphy
Old Dominion University
Norfolk, VA06.2026
High School Diploma -
West Potomac High School
06.2022
Skills
- CPR x2
- First Aid
- Operational Efficiency
- Issue identification and resolution
- Friendly, Positive Attitude
- Positive Engagement
- Team Leadership
- Effective Communication
- Creative and Energetic
- Problem-Solving
- Health Code Requirements
Certification
- CPR/AED Certification
- First Aid Certification
- Virgina Driver's License
Languages
Japanese
Limited Working
Timeline
Camp Counselor
Fairfax County Schools -Summer Program
06.2023 - 08.2023
General Supervisor
Haagan Daz Corporation
02.2022 - 08.2022
Lead Teacher
Kid Creations Art Studio
01.2021 - 08.2022
Sales Associate
Down Town Locker Room
04.2020 - 01.2022
High School Diploma -
West Potomac High School
Bachelor of Science - Philosphy
Old Dominion University