Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Kyah Frantz

Kyah Frantz

Haubstadt,IN

Summary

Dynamic customer service consultant with a proven track record at Sunsational Tans, excelling in enhancing customer experiences through expert product knowledge and effective communication. Skilled in multi-task management and staff training, I foster positive environments that drive engagement and satisfaction, ensuring seamless operations and a welcoming atmosphere for all clients. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Consultant

Sunsational Tans
Princeton, Indiana
02.2024 - Current
  • Assisted customers with product selection and tanning services.
  • Provided expert product knowledge to enhance customer experience.
  • Addressed customer inquiries and resolved service-related issues promptly.
  • Collaborated with team members to ensure smooth daily operations.
  • Educated clients on safe tanning practices and product usage.
  • Maintained cleanliness and organization of the service area daily.
  • Greeted customers and answered inquiries promptly and professionally.
  • Maintained current knowledge of new products, services, promotions and other changes that may affect the customer experience.

Special Education Assistant

Haubstadt Community School
Haubstadt, Indiana
01.2025 - 05.2025
  • Supported students with disabilities during classroom activities and transitions.
  • Monitored student behavior and provided positive reinforcement techniques.
  • Prepared instructional materials and organized classroom resources effectively.
  • Interacted professionally and positively with other members of school staff to foster well-rounded educational community.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.

Education

High School Diploma -

Gibson Southern
Fort Branch, IN
12-2024

Skills

  • Customer service
  • Positive reinforcement
  • Organizational skills
  • Communication skills
  • Microsoft Office Suite
  • Multi-task management
  • Retail marketing
  • Staff education and training
  • Professional telephone demeanor

Certification

  • Smart Tan Certified

Accomplishments

The Genevieve Wade Memorial Scholarship is a non profit organization that is funded by The Crawlyville Crawl ATV poker run. This non profit organization provided me with an amazing scholarship to help me with my schooling costs. I received this scholarship for many reasons but one I am very proud of, I took on all 50 student volunteers the past 2 years. I organized all the meeting areas, dress codes, items to bring, and made sure the volunteering paperwork for each high school was set and ready to go. While I was just a student in high school then too; I was taught how to persevere, keep up with high school classes and manage to have all of the volunteer items available.

References

References available upon request.

Timeline

Special Education Assistant

Haubstadt Community School
01.2025 - 05.2025

Customer Service Consultant

Sunsational Tans
02.2024 - Current

High School Diploma -

Gibson Southern