Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyala Evans

Fort Lauderdale,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

GardaWorld Security
12.2023 - Current
  • Foot patrols
  • Incident reporting
  • Touring/scanning sensors
  • Enforcing rules, monitoring parking, etc.
  • CCTV
  • Front desk
  • Access control

Unarmed Security Officer

Elite Guard
02.2020 - 11.2023

Complete reports by recording observations and occurrences

• Troubleshoot complaints and answer inquiries with accurate information in a

timely and empathetic manner.

• Ensure the safety and well-being of all personnel

• Remain in compliance with local, state and federal regulations

• Respond to emergencies and provide necessary assistance

• Monitor emails and phone correspondence to requests and inquiries appropriately

• Monitor CCTV camera systems

• Handle call-outs and initialize follow-up with supervisors for additional coverage at

post sites

• Operate facility badging software, including enabling and disabling badges

• Utilize internal communications systems including radio, intercom, telephone, PA

systems, and computer-based software with a high level of professionalism

• Respond appropriately to facility alarms

• Provide security support for various locations

• Accurately complete and retain reporting documentation and log

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage

and injury.

  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.

Education

High -

Innovation Central High School
Grand Rapids, MI

Skills

  • Performing basic computer operations and troubleshooting common problems
  • Tendency to be well-organized, rule-abiding, and hard-working
  • Customer Service
  • Team Building
  • Class D security license
  • Multitasking
  • Team Player
  • Problem Solving
  • Time Management
  • Leadership
  • Excellent communication
  • Problem resolution
  • Document preparation
  • CCTV surveillance
  • Observant
  • Security procedures knowledge
  • Patrolling
  • Customer Communication
  • Active Listening
  • Problem Resolution
  • Conflict Resolution
  • Critical Thinking
  • Creative Solutions
  • Guest Services
  • Business Development

Certification

  • D License

Timeline

Unarmed Security Officer

GardaWorld Security
12.2023 - Current

Unarmed Security Officer

Elite Guard
02.2020 - 11.2023

High -

Innovation Central High School
Kyala Evans