Guest Advocate
Target
05.2024 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Removed online orders from hold and carried them out to waiting guests
- Picked items from store to satisfy orders through pick up or shipping from store
