Kyan Maldonado
Fontana
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Olive Garden
Darden Restaurants, Olive Garden
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
CREW MEMBER
Round Table Pizza
07.2021 - 09.2024
- Cash Register Operation: Efficient handling of transactions and payment processing
- Order Taking: Effective in managing and processing customer orders, including special requests
- Restocking Supplies: Responsible for replenishing front-of-house and kitchen supplies
- Opening and Closing Procedures: Experienced in managing restaurant setup and end-of-day tasks
- Pizza Making: Competent in preparing and cooking pizzas, including dough and topping management
Education
HIGH SCHOOL DIPLOMA -
Etiwanda High School
Rancho Cucamonga, CA05.2023
Skills
- Customer Service: Exceptional interpersonal skills with a focus on creating a positive guest experience
- Communication: Clear and effective communicator with the ability to handle high-pressure situations calmly
- Problem-Solving: Skilled in resolving conflicts and addressing concerns to ensure guest satisfaction
- Team Collaboration: Able to work seamlessly with my co-workers to deliver top-notch service
- Friendly, positive attitude
- Time management
Certification
- FOOD HANDLERS LICENSE
- San Bernardino County Food Handlers Training
Timeline
Olive Garden
Darden Restaurants, Olive Garden
09.2024 - Current
CREW MEMBER
Round Table Pizza
07.2021 - 09.2024
HIGH SCHOOL DIPLOMA -
Etiwanda High School
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