Kyan McKain
Brownstown
Summary
Dynamic and detail-oriented professional with a proven track record at Ball State University Recreational Services. Skilled in effective team collaboration and problem-solving, I excelled in enhancing patron satisfaction and operational efficiency. Being a
recent graduate with foundational knowledge in exercise science and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive while always continuing to learn and be educated and open minded on new and effective ways to go about different tasks or everyday activities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recreational Services Lead
Ball State University Recreational Services
03.2024 - 05.2025
- Supervised daily operations, ensuring compliance with safety regulations and policies.
- Developed positive and productive relationships with patrons, Pro-staff and peers.
- Maintained inventory of supplies and equipment with an established of when and where supplies should be washed, restocked and changed out.
- Trained and mentored staff to ensure high-quality service delivery in recreational settings.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
Cart Boy/Golf Course Groundskeeper
Hickory Hills Golf Course Inc.
06.2016 - 08.2024
- Coordinated cart staging and retrieval for optimal player accessibility and satisfaction.
- Maintained cleanliness of golf carts, ensuring operational efficiency and guest comfort.
- Trained new staff on best practices for cart handling and customer interaction standards.
- Contributed to the upkeep of the courses fairway and greens, mowing and edging when scheduled as well as emergency green repair alongside course pro.
- Aided in the maintenance of course aesthetic and environmental landscaping necessary for upholding the standard held by the courses board and employees.
Machine Operator/Assembler
AISIN Chemical Inc.
05.2021 - 08.2021
- Operated hydraulic brake plate machinery to assemble components with precision and efficiency.
- Monitored production processes to ensure adherence to safety and quality standards.
- Collaborated with team members to streamline assembly workflows and improve output.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
Medical File Clerk
Klaes Chiropractic Clinic
08.2019 - 03.2020
- Organized and maintained patient records to ensure compliance with healthcare regulations.
- Implemented efficient filing systems that improved retrieval times for medical documentation.
- Conducted regular audits of medical files to ensure only necessary paper files as well as digit files were kept on record and in-holdings.
- Assisted in the transition from paper-based to digital filing systems, promoting an eco-friendly work environment.
Education
Exercise Science
Ball State University
Muncie, IN05-2025
Skills
- Friendly, positive attitude
- Effective team collaboration
- Problem-solving
- Time management
- Detail-oriented analysis
- Flexible and adaptable
- Excellent communication
- Organizational skills
Certification
- CPR, EMR and AED Training - March 2024
Timeline
Recreational Services Lead
Ball State University Recreational Services
03.2024 - 05.2025
Machine Operator/Assembler
AISIN Chemical Inc.
05.2021 - 08.2021
Medical File Clerk
Klaes Chiropractic Clinic
08.2019 - 03.2020
Cart Boy/Golf Course Groundskeeper
Hickory Hills Golf Course Inc.
06.2016 - 08.2024
Exercise Science
Ball State University
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