Summary
Work History
Education
Skills
Languages
Timeline
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Kyanna Alvarado

Hercules,CA

Summary

Proven Sales Associate with a track record of exceeding sales targets by leveraging exceptional customer service and teamwork skills. At Hibbetts Sports, adeptly managed financial transactions and fostered customer loyalty through persuasive selling and problem-solving. Demonstrates proficiency in cash handling and a commitment to maintaining high satisfaction ratings, evidenced by rapid order fulfillment at Amazon. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Work History

Sale Associate

Nike Inc
07.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Hibbetts Sports
06.2021 - 06.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.

Amazon Shopper

Amazon
10.2020 - 06.2021
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Placed each selected item in appropriate bin prior to order completion.

Education

High School Diploma -

George Washington High School
San Francisco, CA
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Excellent people skills
  • Cash Register Operation

Languages

Spanish
Native or Bilingual

Timeline

Sale Associate

Nike Inc
07.2022 - Current

Sales Associate

Hibbetts Sports
06.2021 - 06.2022

Amazon Shopper

Amazon
10.2020 - 06.2021

High School Diploma -

George Washington High School

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Kyanna Alvarado