KYANNA EDWIN CANNADY
Kenilworth,NJ
Summary
Experienced administrative and account management professional with 7+ years in healthcare, education, and HR. Skilled in coordinating teams, managing payer accounts, and optimizing processes for efficiency. MBA holder with a track record of boosting sales through strategic account management and communication. Expertise in employee relations, conflict resolution, and team building.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
New Horizons Community Charter School
Newark, NJ
06.2024 - 04.2025
- Streamlined onboarding and staff development through effective training coordination.
- Managed administrative logistics and internal communications to enhance office workflow.
- Improved document management and scheduling processes, reducing errors and processing time.
- Managed office supplies inventory and placed orders when necessary.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Maintained Applicant Tracking System records of all applicants.
- Developed job descriptions and postings to attract qualified applicants.
Executive Administrative Assistant / HR Specialist
Middlesex County STEM Charter School
Perth Amboy, NJ
07.2023 - 10.2023
- Facilitated onboarding, training, and compliance support for new hires.
- Optimized administrative systems, improving team communication, and HR protocol adherence.
- Boosted staff morale through efficient coordination of leadership department interactions.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Coordinated communications between departments to ensure timely completion of projects.
- Managed director's calendar and prepared meeting agenda and materials.
Permanent Substitute Teacher / Dean Assistant
Beloved Community Charter School
Jersey City, NJ
01.2023 - 06.2023
- Delivered instructional support across grade levels, and developed behavior management strategies.
- Collaborated with educators to implement tailored learning plans, and track student progress.
- Managed student behavior by enforcing school rules and regulations.
- Attended professional development meetings on instructional techniques.
- Adhered to school policies concerning appropriate teaching methods and classroom management practices.
- Integrated technology into the classroom environment.
Account Manager – Payer Relations
Integra Partners
New York, NY
03.2021 - 11.2021
- Managed payer accounts (e.g., Aetna, Oscar, Meridian, Healthfirst), ensuring alignment between providers and insurers.
- Analyzed data and developed quarterly performance reviews for payer stakeholders.
- Oversaw DME supply coordination, and served as a cross-departmental resource.
- Negotiated contracts with clients to maximize profitability.
- Maintained accurate records of all customer interactions in the CRM system.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
Pharmacy Technician
Walgreens
Linden, NJ
08.2019 - 01.2021
- Retrieved medications for patients and addressed prescription inquiries effectively.
- Delivered exceptional customer service to enhance satisfaction and loyalty.
- Accurately prepared and labeled prescription medications to ensure efficiency.
- Processed insurance claims and resolved billing disputes in a timely manner.
- Promoted pharmacy discount membership programs, increasing customer enrollment.
- Assisted in training new employees on pharmacy procedures.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Jr. Sales Manager / Account Manager
Enable Healthcare Inc.
East Hanover, NJ
03.2020 - 01.2021
- Led the implementation of healthcare services (RPM, CCM, Telemedicine) across NJ and NY territories.
- Built and maintained strong client relationships through on-site visits and product demos.
- Educated medical practices on insurance reimbursements and system utilization using platforms like RingCentral.
- Conducted regular meetings with sales staff to discuss successes, challenges, opportunities.
- Reviewed inventory levels regularly in order to ensure adequate supplies were available when needed.
- Maintained accurate records of all transactions within the CRM system ensuring accuracy of data entry.
- Provided technical assistance during product demonstrations or presentations.
Education
MBA -
Caldwell University
Caldwell, NJ05.2023
Bachelor of Science - Marketing
Caldwell University
Caldwell, NJ05.2017
Skills
- Account and client management
- Executive support
- Human resources and onboarding
- Training and development
- Strategic planning and analysis
- Healthcare services management
- CRM implementation
- Stakeholder communication
- Onboarding coordination
- Microsoft Excel proficiency
- Calendar management skills
- Effective communication
- Time management strategies
- Team collaboration techniques
- CRM oversight
- Trend analysis
- Account oversight strategies
- Customer service excellence
References
References available upon request.
Timeline
Administrative Assistant
New Horizons Community Charter School
06.2024 - 04.2025
Executive Administrative Assistant / HR Specialist
Middlesex County STEM Charter School
07.2023 - 10.2023
Permanent Substitute Teacher / Dean Assistant
Beloved Community Charter School
01.2023 - 06.2023
Account Manager – Payer Relations
Integra Partners
03.2021 - 11.2021
Jr. Sales Manager / Account Manager
Enable Healthcare Inc.
03.2020 - 01.2021
Pharmacy Technician
Walgreens
08.2019 - 01.2021
MBA -
Caldwell University
Bachelor of Science - Marketing
Caldwell University
Similar Profiles
Talia HallTalia Hall
Instructional Teacher Assistant at New Horizons Community Charter SchoolInstructional Teacher Assistant at New Horizons Community Charter School
Dalia CruzDalia Cruz
Technology Teacher, Elementary and Middle School at New Horizons Community Charter SchoolTechnology Teacher, Elementary and Middle School at New Horizons Community Charter School
Noelle UhunmwanghoNoelle Uhunmwangho
Assistant to the Director of Operations at New Horizons Community Charter SchoolAssistant to the Director of Operations at New Horizons Community Charter School
Luis CamachoLuis Camacho
Pet Sitter at Dave JensenPet Sitter at Dave Jensen
Chandan SatijaChandan Satija
Shuttle Driver at Newark Long Term ParkingShuttle Driver at Newark Long Term Parking