Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kyanna Xiong

Clovis,CA

Summary

Highly organized and dependable professional with a proven ability to manage multiple projects simultaneously in the Customer Service industry. Leverages strong interpersonal skills, excellent time management, and problem-solving abilities to consistently deliver accurate results. Thrives in a collaborative environment and welcomes opportunities to take on additional responsibilities to achieve team goals.

Overview

4
4
years of professional experience

Work History

Front End Team Member

Jojo's Yogurt
03.2022 - Current
    • Accepted payments, returned change and issued receipts.
    • Managed efficient cash register operations.
    • Kept front end areas clean and organized for professional appeal to customers.
    • Managed customer concerns and responded to questions concerning Jojo's different product flavors.
    • Provided exceptional services and pleasant shopping experiences to retail customers.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Front End Team Member

Teppan Bowl
06.2020 - 07.2021
    • Operated register to process payments and collect cash payment for order totals.
    • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
    • Used proper techniques to prepare food and ingredients.
    • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
    • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
    • Cultivated warm relationships with regular customers.

Education

Associate of Science - Pharmacy

Clovis Community College
Clovis, United States
05.2026

No Degree - General Study

California State University - Fresno
Fresno, CA

Skills

    • Membership registrations
    • POS Systems
    • Customer Service
    • Payment Processing
    • Merchandising and Display
      • Honest and Dependable
      • Excellent Written and Verbal Communication
      • Inventory and Stocking
      • Attention to Detail
      • Store Opening and Closing

Accomplishments

    Demonstrated strong reliability by clocking in on time for all assigned shifts throughout the past 2 years of my employment.

Languages

Hmong
Professional Working

Timeline

Front End Team Member

Jojo's Yogurt
03.2022 - Current

Front End Team Member

Teppan Bowl
06.2020 - 07.2021

Associate of Science - Pharmacy

Clovis Community College

No Degree - General Study

California State University - Fresno

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Kyanna Xiong