Kyara Lewis-Davis

Lead a team of 8–10 in a high-volume retail environment, overseeing sales operations, staffing, and customer experience initiatives

• Trained and developed staff to enhance product knowledge and sales techniques.
• Led daily store operations, ensuring optimal customer experience and adherence to company policies.

• Guided the successful launch of new corporate initiatives, ensuring smooth adoption across sales and service teams.

• Developed and executed strategic plans to meet and exceed monthly goals, balancing revenue growth with exceptional customer service.

• Mentored team members to build leadership and communication skills, improving overall team performance and retention.

• Collaborated with regional leaders and cross-functional teams to align store operations with corporate goals and upcoming projects.

• Streamlined operational processes to enhance efficiency and reduce costs.
• Developed and executed training programs for staff to improve service quality.
• Analyzed operational data to identify trends and optimize resource allocation.
• Coordinated inventory management strategies to ensure product availability.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
• Managed vendor relationships to negotiate favorable contracts and service agreements.
• Analyzed and reported on key performance metrics to senior management.
• Led cross-functional teams to implement performance improvement initiatives.

• Trained new associates on customer service standards and operational best practices.
• Managed daily store operations, ensuring compliance with company policies and procedures.
• Facilitated regular team meetings to discuss goals, share feedback, and foster a collaborative environment.
• Demonstrated adaptability by cross-training in various departments, increasing versatility within the team and supporting multiple areas of operation as needed.