Motivated worker with a flexible approach. Enthusiastic about learning multiple fields inside and out while anticipating consumer needs to facilitate enjoyable experiences. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Server
Game Day Grille
02.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Overnight Supervisor
Biscuits & Bath
11.2022 - 10.2023
Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
Ensured product availability by overseeing accurate inventory counts and timely restocking efforts.
Maintained a clean and organized store environment with diligent oversight of nightly cleaning procedures.
Conducted regular reviews of operations and identified areas for improvement.
Maintenance Crew Member
A&A Maintenance
08.2022 - 11.2022
Followed routine maintenance checklist.
Loaded, unloaded, and moved material to and from storage and production areas..
Followed safety precautions to avoid personal injury and provide safe work environment.
Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.kj
Cleaned and lubricated parts to keep equipment operating at peak performance.
Server
Made In Puerto Rico
04.2022 - 08.2022
Arranged and prepared tables for 100+ customers to offer memorable experiences to guests and foster repeat business.
Worked with POS system to place orders, manage bills and handle complimentary items.
Noted special patron requests and followed up with kitchen to confirm delivery.
Explained menu items and suggested appropriate options for food allergy concerns.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Hostess /Server
Havana Café Restaurant
08.2021 - 05.2022
Daily greeted people upon entry and accompanied them to their respective dining locations.
Facilitate daily phone calls for takeout, online delivery inquiries and issues.
Providing welcoming customer services while suggesting specials, deals and popular dish/drinks.
Bus tables on busy days to help business run more smoothly.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request..
Worked with POS system to place orders, manage bills and handle complimentary items.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Lifeguard, Teachers Assistant Group Leader
Kips Bay Boys and Girls Club
06.2017 - 07.2020
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of 300 children periodically in and around swimming pool.
Engaged children and parents by understanding and addressing needs within and outside scope of work.
Planned, prepared and implemented successful learning environment that supported and challenged child development for first and third grade
Observed and recorded child behavior to assess skills and meet individual and group needs.
Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Displayed positive role modeling, high energy, engagement and good communication skills with children.
Monitored daily school zoom calls during pandemic
Education
Certification - Animal Behavior And Ethology
Animal Behavior College
04.2022
Skills
High Volume Dining
Able to Lift 30 Pounds
Staff Training
Team Player
Multitasking and Prioritization
Safe Driving
Valid Driver's License
Time Management
Dependable and reliable
Loading and unloading
Timeline
Server
Game Day Grille
02.2024 - Current
Overnight Supervisor
Biscuits & Bath
11.2022 - 10.2023
Maintenance Crew Member
A&A Maintenance
08.2022 - 11.2022
Server
Made In Puerto Rico
04.2022 - 08.2022
Hostess /Server
Havana Café Restaurant
08.2021 - 05.2022
Lifeguard, Teachers Assistant Group Leader
Kips Bay Boys and Girls Club
06.2017 - 07.2020
Certification - Animal Behavior And Ethology
Animal Behavior College
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