Summary
Overview
Work History
Education
Skills
Activities
Certification
Timeline
Generic

Kyara Riquelme

Richmond Hill,NY

Summary

Service focused professional and friendly team player with outstanding customer service. Excellent at juggling multiple tasks and working well under pressure. Flexible, hardworking, and willingness to learn with the drive to succeed. Reliable and enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others nd driven to apply unfailing work ethic to meet objectives. Seeking a role to utilize my skills, abilities, and experiences while giving the opportunity to expand my knowledge and understanding in my career growth and advancement.

Overview

1
1
Certification

Work History

Receptionist

Dreamstone
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Direct Support Professional

Bruner House
05.2023
  • Positive role model who works one on one or in small group settings to help people of all different ages to lead a safe, full, and independent life
  • Assist children in the foster care system, to a young adult living with ongoing mental health issues in supporting them in their goals
  • Support them in a caring manner, in everything from daily routines such as joining community events, grocery shopping, cooking, building skills and relationships and around personal care.

Team member

Whole Foods
09.2022
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques
  • Prepares food items according to recipe to ensure quality and consistency
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising products.

Peer Leader

07.2021
  • Assists new incoming freshmen to make the transition from highschool into college life
  • Taught students how to advocate for themselves and their own higher education plans
  • Help navigate students around campus, showed them to their classes, conduct activities, and showed them important resources they can use around campus.

Mentor

VIP Program
01.2021
  • Assisting with preparing college students with disabilities for life after graduation
  • Teaching social skills, communication skills, and basic life skills
  • Learned the importance of patience, understanding different social cues and how to manage different emotions within real life situations.

Team member

Shake Shack
11.2019
  • Worked different positions such as preparing food, cashier, bun and ice cream station
  • Diligent with cleanliness, time management, and implements great customer service
  • Worked as a team player with fellow team members to get the job done fast and organized
  • Familiar with putting in orders, and catering.

Cashier and Sales Associate

Burlington
12.2018
  • Dealt with money, knowing how to scan and return items, communicated with customers and helping them with any questions they may have had
  • Maintained the store's presentation, always organized and very clean, knows how to stock shelves and keep things in order.

Education

B.A. in Sociology -

College of Mount Saint Vincent
Riverdale, NY
12.2022

Skills

  • Proficient in Microsoft Word, Powerpoint, Reason and Internet Researching, Mac, PC
  • Fluent in English including reading and writing
  • Crisis Management
  • Behavior Redirection
  • Goal Setting
  • Client Support
  • Health and Safety Requirements
  • Patient Care
  • Medication Administration
  • Customer service, prepping food, cashier, cleanliness, and punctuality
  • Note taking and documentation
  • Licensed Driver
  • Scheduling
  • Organization Skills
  • Verbal and Written Communication
  • Telephone Skills
  • Data Inputting
  • Time Management
  • Data Entry
  • Office Management

Activities

  • Community Outreach, Children Toy Runs, volunteering in soup kitchens, homeless and women's shelters.
  • Reading and practicing becoming proficient in Spanish.

Certification

  • The Jewish Board of Family and Children's Services (June 21, 2023)


Medication Administration:

8-Hour Training Course for Youth Residential Care Homes


  • Therapeutic Crisis Intervention Training (May 15, 2023 - May 19, 2023)


  • MAT Training - Medication Administration of Clients

(May 24, 2023)



Timeline

Receptionist

Dreamstone
08.2023 - Current

Direct Support Professional

Bruner House
05.2023

Team member

Whole Foods
09.2022

Peer Leader

07.2021

Mentor

VIP Program
01.2021

Team member

Shake Shack
11.2019

Cashier and Sales Associate

Burlington
12.2018

B.A. in Sociology -

College of Mount Saint Vincent

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Kyara Riquelme