Kyara Rodriguez
Bronx
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Regional Operations Manager
Zara Inditex
New Jersey
05.2025 - Current
- Streamlined regional operational workflows to enhance efficient processes and procedures
- Led cross-functional teams in executing strategic initiatives across multiple locations.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence.
- Trained and mentored staff on best practices in operations management and customer experience standards.
- Enhanced team productivity.
General Manager
Zara Inditex
East Rutherford, NJ
10.2020 - 04.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Implemented strategic sales initiatives to maximize revenue.
- Fostered a positive work environment, promoting teamwork and employee engagement.
- Monitored financial performance, managed budgets and controlled hours to provide financial stability and long-term growth.
General Manager
Zara Inditex
PARAMMUS, NJ
03.2019 - 09.2020
- Develop strategies with department managers and operations manager to improve overall store's productivity.
- Increased business sales while leading operations, strategic vision and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles and, company procedures.
Store Sub-Director
Zara Inditex
Paramus, NJ
04.2017 - 03.2019
- Oversaw daily operations of three departments floor and stockrooms.
- Schedule, train and coach employees to maximize performance and efficiency in customer service, daily tasks, and organization of register, fitting room, stockroom and sales floor.
- Applied performance data to evaluate and improve operations, target current business conditions and forecasted needs.
- Managed team of 50+ staff.
- Oversaw budgeting processes, ensuring alignment with company's financial objectives and resource allocation.
Operations Manager
Zara Inditex
Yonkers, NY
06.2016 - 04.2017
- Boosted team member productivity by enhancing performance monitoring.
- Reduced operational risks while maintaining cleanliness and organization of stockroom and sales floor workspace, working closely with employees to systemize tasks.
- Collaborated with managers to open and close store, handle large shipments and manage inventory.
- Played key role in making operational decisions for stores departments regarding space issues inside stockroom including fitting room procedures.
Education
Bachelor of Arts - Psychology, Management
Iona College
New Rochelle, NY05.2013
Minor in Business - Business Administration And Management
Iona College
New Rochelle, NY05.2013
Skills
- Team Leadership
- Schedule management
- Training management
- Operations management and Efficiency
- Problem Anticipation and Resolution
- Customer Service Management
- Budget Control
- Recruitment and Hiring
- Deadline Management
- Excellent interpersonal skills
- Staffing oversight
- KPI tracking
Accomplishments
- Achieved organization in problematic stores through effectively helping with training team on proper operations and organization procedures.
- Continuous tracking KPI's while reviewing trends and utilizing data to optimize operational efficiency.
- Maintained standardized operational processes across various locations to ensure consistent quality and performance.
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Regional Operations Manager
Zara Inditex
05.2025 - Current
General Manager
Zara Inditex
10.2020 - 04.2022
General Manager
Zara Inditex
03.2019 - 09.2020
Store Sub-Director
Zara Inditex
04.2017 - 03.2019
Operations Manager
Zara Inditex
06.2016 - 04.2017
Bachelor of Arts - Psychology, Management
Iona College
Minor in Business - Business Administration And Management
Iona College