Kyara Torres Almodovar
Gastonia,NC
Summary
Self-motivated professional highly experienced in guest services while handling multiple tasks at once while remaining positive and composed in all types of situations. Outgoing when greeting and communicating with others to maintain positive atmosphere. Offering great computer, customer service and collaboration skills.
Overview
4
4
years of professional experience
Work History
Digital Shopper and Delivery Driver
Instacart
11.2021 - 12.2025
- Listened to customer needs to identify and recommend best products and services.
- Completed pickup and shopping orders for customers within local and surrounding areas.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Front Desk Receptionist
First Pediatric Care Center
09.2022 - 10.2024
- Greeted customers warmly and ensured that all guests were attended to promptly.
- Scheduled appointments for patients and checked them in upon arrival.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Updated customer information in databases regularly to ensure accuracy of records.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Handled incoming and outgoing mail and packages.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Prepared documents for new patients, such as consent forms, questionnaires.
- Managed incoming and outgoing correspondence with other healthcare providers or offices regarding referrals or medical records requests.
- Answered multi-line telephone system, transferred calls appropriately and took messages when necessary.
- Verified patient insurance coverage prior to scheduled appointments.
Operations Assistant
Amazon
01.2022 - 07.2022
- Quickly identified problems and solved them.
- Handled the needs of up to 25 workers per shift, including working with packages that needed fixing for workers to receive.
- Provided excellent and professional service to ensure worker satisfaction.
- Provided each worker with exceptional service by listening to their concerns and answering their questions.
Education
High School Diploma - undefined
Hunter Huss High School
Gastonia, NCAssociate Degree in Science -
Gaston College
Dallas, NCSkills
- Customer Service
- Office Administration
- Payment Handling
- Food Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
First Pediatric Care Center
09.2022 - 10.2024
Operations Assistant
Amazon
01.2022 - 07.2022
Digital Shopper and Delivery Driver
Instacart
11.2021 - 12.2025
High School Diploma - undefined
Hunter Huss High School
Associate Degree in Science -
Gaston College