KYASIA KEATON

• Assist guests with all printing services
• Process all postal service packages
• Restock Merchandise
• Maintain accuracy of cash drawer
• Clerical duties
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Managed to assist approximately 100 customers a day.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.

• Assist guest in all specialty areas (Cashier, Clothing, Cosmetics, and Electronics)
• Maintain accuracy of cash drawer
• Processed online orders
• Merchandise restock
• Received and Unload merchandise from truck
• Created planograms for departments
• Visual merchandising (styled mannequins, changed clothing hurdles, updated visual fixtures, merchandise audit)
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Developed and implemented sales strategies to increase revenue.
• Established rapport with clients by effectively communicating key selling points of products or services offered.
• Trained new team members on company procedures, product offerings, and best practices for successful selling techniques.
• Managed approximately 300 customers on a day to day basis.

Clerical duties; filing, faxing and sorting mail

• Assist with patient scheduling and call direction when overflow occurs
• Verified commercial insurances and Medicare/Medicaid insurance coverage utilizing ePACES and CMS
• Input new patient demographic, insurance and clinical diagnosis
• Distribute coping literature to patients
• Assist with patient and community presentations during outreach event
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
• Managed approximately 80 patients on a day to day basis

• Maintains a safe, secure, and healthy patient environment by following standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards
• Maintain home care records that include any changes in doctor's orders, diet or personal living activities
• Deliver weekly reports to the case manager and review any important changes in the patient's condition
• Assisted patients with daily living activities, promoting independence and wellbeing.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.

• Greeted customers; determined customers' needs by assessing their preferences to appropriately present available options
• Educated customers on promotional events to increase store sales
• Promoted store rewards program to customers and exceeded monthly goal of 75 customers per month
• Maintain accuracy of cash drawer
• Restock merchandise
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Ensure customers experience excellent service, treatment, and most of all, satisfaction during their visit
• Multi-task by communicating with customers, maintaining needed inventory, and completing payment transactions
• Maintain accuracy of cash drawer
• Fulfill food safety and handling requirements
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.

• Provide a judgment free and comfortable environment
• Ensure proper safety protocol adherence
• Assist students with their homework and difficult subjects, while displaying a proper demeanor to provide a role model example
• Used data to show impact of school counseling program on student achievement, attendance and behavior.
• Enhanced program effectiveness through ongoing evaluation, assessment, and data-driven strategy adjustments.
• Managed an average of 15 kids a day .