Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kyawnna Svendsen

Kunkletown,PA

Summary

Adept at enhancing operational efficiency, I streamlined front desk operations at Chantay’s House of Beauty, significantly improving client satisfaction. With expertise in data management and a knack for professional communication, I excel in environments requiring attention to detail and robust organizational skills. My approach has consistently resulted in heightened accuracy and operational productivity. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Office Clerk

Primo Produce
04.2023 - 06.2024
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Delivery Driver

Amazon Flex
10.2021 - 01.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Shipping Clerk

C&S Wholesale
05.2020 - 12.2022
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Processed required paperwork to expedite handling of shipped and received goods.

Home Health Aide

Home Watch Care
03.2014 - 02.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.

Receptionist

Chantay’s House of Beauty
01.2012 - 08.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

GED -

Boces
Oswego, NY

Skills

  • Data Entry
  • Maintaining records
  • Data Management
  • Verbal Communication
  • Telephone reception
  • Basic accounting
  • Professional and mature
  • Office Administration
  • Document Scanning
  • Database entry
  • Scheduling and calendar management
  • Scheduling appointments

Timeline

Office Clerk

Primo Produce
04.2023 - 06.2024

Delivery Driver

Amazon Flex
10.2021 - 01.2024

Shipping Clerk

C&S Wholesale
05.2020 - 12.2022

Home Health Aide

Home Watch Care
03.2014 - 02.2018

Receptionist

Chantay’s House of Beauty
01.2012 - 08.2015

GED -

Boces
Kyawnna Svendsen