Kyd Connick
Edmonton,AB
Summary
Dedicated high ticket sales professional with a history of meeting company goals utilizing consistent and organized practices.
My strong relationship building skills are an asset to working under pressure and adapting to new situations and challenges to best enhance the organizational brand and sales goals.
Overview
36
36
years of professional experience
Work History
Direct Sales and Marketing Representative
Enagic
03.2018 - Current
- Expanded target audience reach with innovative content marketing efforts, driving website traffic and increasing online conversions.
- Established and managed relationships with external data providers and research vendors.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Created customized marketing materials to increase product awareness.
- Identified appropriate marketing channels and target customers for campaigns.
- Optimized digital advertising initiatives by monitoring analytics data and adjusting strategies accordingly for improved performance.
- Created and launched campaigns across digital and traditional channels to drive sales.
- Created and managed digital sales funnels for high ticket purchases based on relationship marketing campaigns
Automotive Sales Manager
Ford, Lincoln, And Chrysler Dealers In Edmonton
06.2010 - 01.2018
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Communicated product quality and market comparisons by creating sales presentations.
- Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Provided guidance on trade-in evaluations, ensuring accurate appraisals that benefited both customers and the dealership''s bottom line.
- Collaborated with marketing department to create targeted advertising campaigns that drove foot traffic to the showroom floor.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced customer satisfaction levels by providing exceptional service and addressing concerns promptly.
- Improved overall customer buying experience to safeguard dealership revenue.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Spearheaded community outreach initiatives to increase brand visibility and foster strong ties with local organizations.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Served as a liaison between sales staff and upper management, ensuring smooth communication of goals, expectations, and performance metrics.
- Improved inventory management through regular analysis of sales trends, ensuring optimal vehicle selection for customers.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
New and Used Automotive Sales
Koch Ford Lincoln
05.2007 - 05.2010
- Responded to customer enquiries via telephone and email.
- Developed and executed strategic plans that aligned with the dealership''s overarching mission, vision, and values while driving bottom-line results.
- Collaborated with finance and insurance departments to offer tailored financing options that met customers'' needs while maximizing dealership profit.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
RV Sales Consultant
Carefree RV
02.2023 - 10.2023
- Increased customer satisfaction by providing personalized guidance and attentive service during RV sales consultations.
- Maximized revenue potential by upselling additional features, accessories, and extended warranty packages during the sales process.
- Enhanced dealership reputation through exceptional customer service and consistent follow-up on inquiries and leads.
- Attended industry conferences and tradeshows to network with peers, gather market insights, and identify emerging trends in RV sales.
- Maintained up-to-date knowledge of industry trends and new RV models, ensuring accurate information was provided to customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Negotiated trade-in values for customers looking to upgrade their current RVs, facilitating seamless transitions into new models.
- Conducted detailed product demonstrations for potential buyers, emphasizing unique features, benefits and redirect objections to positive aspects.
POS Sales / Service /Technical Support Representative
Condor POS Solutions
11.2002 - 04.2007
- Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
- Implemented feedback from customers to improve overall quality of support services provided by the team.
- Responded promptly to incoming sales leads and requests for technical support.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Golf Professional /Golf Teaching Professional
Glendale G & CC, Golden West GC, Leduc G & CC
04.1988 - 10.2002
- Enhanced player performance by providing tailored golf instruction and coaching techniques.
- Organized successful golf tournaments, ensuring smooth operations and positive experiences for participants.
- Facilitated group coaching sessions and provided individual coaching support.
- Assisted in developing marketing materials to promote coaching services.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Facilitated and hosted small group golf vacation travel packages to destinations in the USA and the Dominican Republic.
Education
Skills
- Sales Promotions
- Relationship Building
- Financing knowledge
- Contract Preparation
- Sales Strategies
- Contract Negotiation
- Persuasive communication style
- Sales process optimization
- Sales closing
Timeline
RV Sales Consultant
Carefree RV
02.2023 - 10.2023
Direct Sales and Marketing Representative
Enagic
03.2018 - Current
Automotive Sales Manager
Ford, Lincoln, And Chrysler Dealers In Edmonton
06.2010 - 01.2018
New and Used Automotive Sales
Koch Ford Lincoln
05.2007 - 05.2010
POS Sales / Service /Technical Support Representative
Condor POS Solutions
11.2002 - 04.2007
Golf Professional /Golf Teaching Professional
Glendale G & CC, Golden West GC, Leduc G & CC
04.1988 - 10.2002
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