Kyee Henson
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hard working and reliable with a devotion to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Sales Lead
Frito Lay Inc
Fresno , CA
03.2023 - 05.2024
- Reviewed customer data to determine potential sales opportunities that target the customers in that particular demographic.
- Maintained relationships with existing clients by providing product updates and information.
- Developed and implemented a successful sales strategy to increase revenue.
- Produced invoice documents and filed them on a weekly/monthly basis.
- Reset store displays for special events and seasonal merchandise changes.
- Managed inventory control.
Assistant Store Manager
Dollar General Market
Fresno, CA
09.2021 - 03.2023
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created and adjusted weekly work schedules for store personnel.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delegated work to staff, setting priorities and goals.
Skills
- Customer Service Management
- Team Development
- Employee Training
- POS Systems
- Project Management
- Payroll Management
- Sales Promotions/Planning
- Proficient Written Communication
- Excellent Verbal Communication
Timeline
Sales Lead
Frito Lay Inc
03.2023 - 05.2024
Assistant Store Manager
Dollar General Market
09.2021 - 03.2023
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