Highly motivated professional with strong skills in customer service, sales, videography, and relationship building. Experienced in managing complex projects, maintaining accurate records, and solving problems under pressure. Known for attention to detail, excellent communication, and a commitment to providing exceptional service. Seeking to leverage my diverse skill set in a bank teller position within a team-oriented, client-focused environment.
Overview
12
12
years of professional experience
Work History
Videographer / Video Editor
Self Employed
Philadelphia, PA
09.2016 - Current
Edited and manipulated video content for social media platforms, adding graphics, titles, audio, and special effects
Handled technical setup of lighting and sound for each shoot, utilizing Sony cameras across over 100 different locations
Edited and condensed over 8 hours of footage into concise, visually pleasing stories using Adobe Premiere Pro
Configured shots based on daily needs, weather, lighting, and available equipment
Managed client relationships by delivering personalized solutions and maintaining ongoing communication
Researched industry trends and applied creative thinking to develop innovative visual content
Solar Sales Representative
Kinetic Solar Racking and Mounting
Cherry Hill, New Jersey
09.2024 - 12.2024
Conducted approximately 200 outbound calls daily to prospective clients, educating them on the benefits of solar energy solutions
Successfully generated leads and scheduled consultations, contributing to the company’s overall sales goals
Provided exceptional customer service by addressing client concerns and offering tailored solutions to meet their energy needs
Collaborated with team members to refine sales strategies and improve call center performance
Demonstrated persistence and resilience in a fast-paced, commission-driven environment
Resolved customer complaints in a timely manner while maintaining positive relationships.
Responded to inquiries from potential customers via email and telephone.
Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
Conducted follow-up calls with warm leads to cement connections and pursue conversions.
Talked with customers about benefits of solar power in comparison with traditional power services.
Crockett Facilities Services Inc.
Lanham, MD
12.2012 - 10.2014
Performed routine maintenance tasks while adhering to U.S
Government safety and security protocols
Successfully obtained U.S
Government security clearance through a rigorous background check process, demonstrating trustworthiness and reliability
Managed hazardous materials responsibly, ensuring compliance with training procedures and federal safety guidelines
Developed a reputation for reliability and attention to detail by maintaining organized records and documentation
Built professional relationships with team members and clients, ensuring smooth project execution in a high-security environment
Education
High School Diploma -
Preparatory Charter High School
Philadelphia, PA
06.2011
Skills
Cash Handling & Money Management
Customer Relationship Building & Negotiation
Sales Techniques & Lead Generation
Video Editing & Post Production
Critical Thinking & Creative Problem Solving
Attention to Detail & Accuracy
Time Management & Organization
Configuring Equipment & Shot Composition
Team Collaboration & Leadership
Flexible Schedule & Adaptability
Proficient in Microsoft Office Suite
Proficient in Adobe Premiere Pro
Proficient in Lightroom
Money sorting
Receipt management
Price management
Sales and negotiation
Invoice preparation
Bill payment
Data entry
Patience and tolerance
Professionalism and ethics
Customer engagement
Customer relationship building
Sales presentations
Up-selling
Relationship building
Account management
Negotiation
Deal negotiation
Follow-up communications
Additional Qualifications
Experience in managing and reconciling financial transactions.
Strong communication skills, enabling effective interactions with diverse clientele.
Demonstrated ability to work independently and collaboratively in fast-paced environments.