Summary
Overview
Work History
Education
Skills
Timeline
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Kyelah Mccardell-Laws

Houston,TX

Summary

Outgoing individual with well-honed organizational , labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy environments.

Overview

2
2
years of professional experience

Work History

Package Handler

Fedex
11.2022 - 01.2023
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.
  • Built strong relationships with customers and vendors through excellent customer service.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Cashier

Kroger
08.2022 - 11.2022
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Processed refunds and exchanges in accordance with company policy.
  • Welcomed customers and helped determine their needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Checked personal identifications during alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Crew Member

Mcdonalds,
12.2020 - 06.2021
  • Operated cash register to ring up final bill and process various forms of payment.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Stocked shelves to organize aisles in assigned department.
  • Took orders, prepared meals, and collected payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.

Education

Ross Shaw Sterling High School
11625 Martindalw Rd
06.2022

Skills

  • Daily Log Maintenance
  • Pallet Arrangement
  • Package Scanning
  • Inspecting Assets
  • Product Availability
  • Equipment Maintenance
  • Package Loading
  • Stacking and Staging
  • Storage Area and Container Cleaning
  • Inventory Accuracy
  • Lifting and Sorting
  • Customer Needs Assessments

Timeline

Package Handler

Fedex
11.2022 - 01.2023

Cashier

Kroger
08.2022 - 11.2022

Crew Member

Mcdonalds,
12.2020 - 06.2021

Ross Shaw Sterling High School

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Kyelah Mccardell-Laws