Kyerra Jones
Washington,DC
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Executive Assistant/Management Analyst
Redhorse Corporation
Arlington, VA
06.2020 - Current
- Provide direct administrative and executive support to two SES members, managing high-volume calendars, coordinating internal and external meetings, and prioritizing critical actions to align with strategic objectives.
- Prepare executive correspondence, talking points, and briefing materials for senior leadership engagements and interagency coordination.
- Oversee daily office management, including procurement, property accountability, supply inventory, records management, and workspace logistics.
- Serve as a trusted advisor and gatekeeper for the SES, screening inquiries, routing communications, and ensuring timely response to senior-level requests.
- Participate on hiring panels, contributing to applicant evaluations, interview coordination, and adherence to federal hiring procedures and merit system principles.
- Lead and coordinate new employee onboarding and orientation, ensuring personnel have the necessary resources, systems access, and integration into the team.
- Maintain awareness of all administrative deadlines, program milestones, and executive commitments to prevent conflicts and ensure seamless operations.
- Track and analyze management processes, providing recommendations for improved workflows, efficiency, and staff communication.
- Exercise discretion and independent judgment in managing confidential and sensitive personnel, budgetary, and policy information.
- Support travel coordination, time and attendance certification, and correspondence tracking for SES leadership.
- Fostered positive work environment, organizing team-building activities and events.
Executive Assistant
The Kenific Group
Washington, DC
08.2019 - 06.2020
- Provide full executive support to the Director and Deputy Director, including calendar management, meeting coordination, and travel arrangements (domestic and international).
- Serve as primary point of contact for internal staff, external stakeholders, and interagency partners.
- Prepare meeting minutes, daily and monthly reports, and briefing materials for senior leadership.
- Manage incoming correspondence, screen calls, and route documents requiring executive review or signature.
- Maintain office operations and supply inventories, ensuring smooth day-to-day function.
- Develop and maintain tracking systems for executive actions and reports.
- Exercise discretion and judgment in handling confidential information.
- Prepare executive correspondence, talking points, and briefing materials for senior leadership engagements and interagency coordination.
- Implemented digital tools for document management, increasing accessibility and reducing retrieval times.
- Mentored junior administrative staff, promoting skill development and effective task delegation.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Program Manager
Redhorse Corporation
Arlington, VA
01.2019 - 08.2019
- Serve as Program Manager overseeing a team of 25 contractors providing administrative and budget support to Department of Homeland Security.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Plan, direct, and coordinate program operations to meet contract deliverables, performance metrics, and budgetary goals.
- Develop and implement work plans, staffing strategies, and performance management systems to ensure quality and compliance with federal standards.
- Conduct weekly progress meetings with stakeholders, providing updates on milestones, risks, and cost projections.
- Monitor and report on contract performance using data analysis and project tracking tools to ensure service levels meet or exceed contractual requirements.
- Provide coaching, mentorship, and performance evaluations for all team members, improving retention and productivity.
- Collaborate with the contracting officer’s representative (COR) and agency leadership to resolve operational issues and implement process improvements, reducing project delays by X%.
- Prepare and present status reports, staffing analyses, and budget justifications to senior leadership and government officials.
Administrative Assistant /Document Management Technician
Redhorse Corporation
Arlington, VA
07.2015 - 01.2019
- Managed and tracked over 1,000 case files per month, ensuring compliance with DHS and USCIS records policies.
- Supported overseas offices in creating and verifying new cases in the Central Index System (CIS).
- Processed and responded to all file requests from other File Control Offices (FCO).
- Maintained accountability for all records containing PII and SPII, including both physical and digital files.
- Streamlined office procedures, reducing administrative processing time through improved workflows.
- Trained new staff on office protocols and software systems, facilitating smooth onboarding experiences.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Compiled and analyzed operational data to generate reports for upper management decision-making.
- Oversaw incoming correspondence and mail operations for three mail stops, ensuring timely distribution.
- Developed and maintained filing systems, enhancing document retrieval efficiency by 30%.
Education
Bachelor of Science - Nursing
Howard University
Washington, District of Columbia, DC05-2012
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Meticulous attention to detail
- Workflow Optimization
- Financial Tracking
- Data Analysis
- Customer Service
- Records Management
Timeline
Executive Assistant/Management Analyst
Redhorse Corporation
06.2020 - Current
Executive Assistant
The Kenific Group
08.2019 - 06.2020
Program Manager
Redhorse Corporation
01.2019 - 08.2019
Administrative Assistant /Document Management Technician
Redhorse Corporation
07.2015 - 01.2019
Bachelor of Science - Nursing
Howard University