Kyia Driskell
Pasadena,CA
Summary
I am a loyal hard working individual that prides myself on the ability to learn and master anything I put my mind to. I have knowledge in Microsoft Word, Exel, and PowerPoint as well as internet. Possess superior organizational skills, and the ability to prioritize and handle multiple tasks. I am capable of exercising independent judgment and have a high degree of accuracy in problem-solving skills.
Overview
11
11
years of professional experience
Work History
Training Specialist
Player 1 Marketing
10.2023 - 06.2024
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Collaborated with marketing team to create compelling promotional materials for fundraising campaigns.
- Maintained accurate financial records to stay compliant with regulations and enable tracking of funds.
- Developed and executed creative strategies to promote non-profits
Package Handler (Permanent)
UPS Warehouse
01.2021 - 09.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Package Handler (Peak Season)
UPS Warehouse
11.2019 - 01.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Inventory Clerk
Dreams of Glory
12.2015 - 09.2018
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Maintained a safe working environment by adhering to warehouse safety regulations and guidelines.
- Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
Recovery Peer Support Specialist
Center for Recovery and Wellness Resources
01.2014 - 01.2015
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Secretary
Green's Carpet Cleaning
03.2013 - 11.2014
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Team Lead
City of Houston Summer Jobs Training Program
06.2014 - 08.2014
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Directed and supervised team of 10 transitioning aged youth engaged in team and personal development.
Education
High School Diploma -
Glenda Dawson High School
Pearland, TX06.2012
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Money handling abilities
- Microsoft Excel
- Team Development
- Microsoft Office Suite
Timeline
Training Specialist
Player 1 Marketing
10.2023 - 06.2024
Package Handler (Permanent)
UPS Warehouse
01.2021 - 09.2023
Package Handler (Peak Season)
UPS Warehouse
11.2019 - 01.2020
Inventory Clerk
Dreams of Glory
12.2015 - 09.2018
Team Lead
City of Houston Summer Jobs Training Program
06.2014 - 08.2014
Recovery Peer Support Specialist
Center for Recovery and Wellness Resources
01.2014 - 01.2015
Secretary
Green's Carpet Cleaning
03.2013 - 11.2014
High School Diploma -
Glenda Dawson High School
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