Kyira Crosby
Crowley,TX
Summary
With a compassionate approach and a knack for relationship building, I excelled at The Vantage At Cityview, enhancing patient comfort and safety. My expertise in documentation and reporting, coupled with my dedication to compassionate caregiving, significantly improved client satisfaction. Skilled in both personal hygiene assistance and effective communication, I adeptly managed diverse patient needs while maintaining strict confidentiality.
Overview
4
4
years of professional experience
Work History
Elderly Caregiver
The Vantage At Cityview
Fort Worth, TX
01.2023 - Current
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained clean, safe, and well-organized patient environment.
Medical Office Receptionist
Texas Health Harris Methodist Hospital
Fort Worth, TX
01.2021 - 01.2023
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Updated demographics regularly on electronic health record systems ensuring accuracy and up-to-date information accessible during visits.
- Managed high call volumes, directing calls to appropriate departments while providing accurate information to callers.
Education
High School Diploma - N/a
Everman High School
Fort Worth, TX06.2019
Skills
- Personal Hygiene Assistance
- Documentation And Reporting
- Meal Preparation
- Compassionate Caregiving
- Relationship Building
- Customer Service
- First aid and safety
- Social interaction
- Workload Management
- Transportation Services
- Language Fluency
Timeline
Elderly Caregiver
The Vantage At Cityview
01.2023 - Current
Medical Office Receptionist
Texas Health Harris Methodist Hospital
01.2021 - 01.2023
High School Diploma - N/a
Everman High School