KYIRA JACKSON
New York,NY
Summary
Experienced in order management and process optimization. Detail-oriented with a proven track record of success. Streamlined ordering systems to enhance accuracy and ensure timely and efficient order fulfillment. Strong analytical and problem-solving skills consistently contribute to high levels of customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Food & Beverage Associate
Crafty
New York, NY
06.2025 - Current
- Maintain cleanliness and organization of office kitchens, pantries, and storage rooms. Support accurate product rotations and conduct regular expiration checks.
- Perform routine maintenance and quality control checks on equipment, including coffee machines and kegerators.
- Manage inventory tracking and budget oversight while implementing daily operational checklists to streamline processes.
- Identify and communicate location needs, operational difficulties, and safety concerns to management for prompt resolution.
- Demonstrate a strong commitment to understanding and exceeding client needs through responsiveness, and attention to detail.
Vault Order Specialist
Tiffany & Co.
Queens, NY
05.2022 - 03.2025
- Executed efficient and precise physical and systematic analysis for processing and movement of 500 to 1000 orders daily.
- Executed regular audits to ensure inventory accuracy and reconcile discrepancies.
- Diagnosed and addressed potential order discrepancies to ensure timely resolution.
- Verified accuracy of order information, including item descriptions, order types, and repair requests.
- Monitored and enhanced personal performance to achieve company KPIs and objectives, prioritizing exceptional customer satisfaction.
- Delivered targeted coaching to new hires, ensuring seamless integration and acted as a key liaison to streamline operations between vault and client service departments.
Client Services Representative
Tiffany & Co.
Queens, NY
02.2021 - 05.2022
- Responded to all client inquiries and issues in an efficient, professional and accurate manner. While offering the highest level of service to all customers.
- Managed over 10 customer calls per day.
- Enhanced client satisfaction by providing timely and accurate information on products and services.
- Met productivity requirements based on business needs, including answering incoming calls, Salesforce email case responses and detailed estimates.
- Utilized Salesforce Case Management & Clienteling Database to promptly review client profiles and inquiries.
- Collaborated with cross-functional teams to resolve complex client issues quickly and efficiently.
Stylist
Mejuri
New York, NY
01.2019 - 02.2021
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Assisted in efficiently checking out customers accurately and promptly.
- Supported all transaction types including purchases, returns, exchanges, and phone sales.
- Curated personalized styling experiences to enhance customer satisfaction and loyalty.
- Collaborated with sales team to create visually appealing displays that drive product engagement.
Sales Advisor
Sezane
New York, NY
08.2018 - 01.2019
- Assisted with renovation of store and corporate office. Contributed to operational activities including store and warehouse maintenance.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Stayed current on company offerings and industry trends.
Education
Associate of Applied Science - Fashion Marketing
New York City College Of Technology
Brooklyn, New York01-2021
Skills
- Problem-solving skills
- Order management
- Sales operations support
- Collaborative project coordination
- Food safety
- Flexible scheduling
Timeline
Food & Beverage Associate
Crafty
06.2025 - Current
Vault Order Specialist
Tiffany & Co.
05.2022 - 03.2025
Client Services Representative
Tiffany & Co.
02.2021 - 05.2022
Stylist
Mejuri
01.2019 - 02.2021
Sales Advisor
Sezane
08.2018 - 01.2019
Associate of Applied Science - Fashion Marketing
New York City College Of Technology