Kyla Agyeman

-Obtain insurance verification and benefits via phone, insurance website.

-Obtain prior Authorization for upcoming appointments.

-Prepare estimates for scheduled services and notifying families.

-Answer incoming calls from families with questions regarding appointments in a timely manner.

-Prioritizing workloads to ensure completion of assigned workloads.

-Document all accounts on a daily basis on completion

-Check-in and check-out patients for appointments and scheduled upcoming appointments

-Verify Insurance coverage and collect copays

-Answered incoming calls and provide support for office needs

-Greeted patients on arrival, offered assistants and build rapport

-Roomed Patients

-Document vitals and health history

-Pharmacy Prior Authorizations

-Utilized ICD9 coding and Cpt Coding for billing

-Scheduled Surgeries and assist with preoperative preparations

-Process release of medical records and insure compliance

-Office inventory, supply order

-Conduct quality and compliance checks

-Managed Schedules for employees and providers

-Staff Training

-Obtain prior authorizations for imaging procedures by contacting insurance carriers

-Utilize ICD-9 coding and CPT coding for accurate billing

-Contact medical offices for office notes required

-Answered patients inquires regarding authorizations status

-Track and submit authorizations through various insurance portals