Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kyla Alvarez-Espinal

Fontana,CA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, and contract management. Recognized for exemplary customer service and team collaboration.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Guess
Riverside, CA
07.2024 - Current
  • Organized meetings, prepared agendas, and accurately documented minutes for follow-up actions.
  • Maintained an organized filing system, ensuring easy access to important documents and information.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Assisted in the development of company reports, contributing to data gathering and analysis.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Processed source documents, such as sales reports and invoices, verifying data entry against source materials.
  • Updated databases with new employee information, job changes and terminations.

Sale & Support Captain

Macy's
Rancho Cucamonga, CA
11.2020 - Current
  • Tracked progress on projects and provided timely feedback to staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Managed incoming calls and inquiries, directing them to the appropriate departments while providing exceptional customer service.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Conducted heavy phone activity with clients to resolve payment issues and send invoices, ensuring a positive client experience.
  • Participated in conferences related to industry trends or organizational developments.
  • Complied with company policies, objectives and communication goals.
  • Acted as a liaison between upper management and staff, facilitating open communication.

Elderly Caregiver

Pacifica Senior Living Chino Hills
Chino Hills, CA
03.2020 - 10.2020
  • Monitored vital signs and reported changes to medical team.
  • Responded quickly in emergency situations in a calm manner.
  • Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Developed strong relationships with clients based on trust and respect.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Contributed to case reviews of client status and progress.

Education

Bachelor of Arts - Operational Industry Management

Fashion Institute of Design & Merchandising
Los Angeles, CA
06-2023

Associate of Science - Business Administration And Management

Citrus College
Glendora
07-2022

Skills

  • Records Management
  • Department Oversight
  • Customer Relations
  • Business Development
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational and time management abilities
  • Quick and accurate typing and word processing skills

Languages

Spanish
Professional

Timeline

Assistant Store Manager

Guess
07.2024 - Current

Sale & Support Captain

Macy's
11.2020 - Current

Elderly Caregiver

Pacifica Senior Living Chino Hills
03.2020 - 10.2020

Bachelor of Arts - Operational Industry Management

Fashion Institute of Design & Merchandising

Associate of Science - Business Administration And Management

Citrus College

Similar Profiles

CREATE PROFILE
Kyla Alvarez-Espinal