Summary
Overview
Work History
Education
Skills
References
Timeline
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Kyla Bridgeman

Santa Barbara,CA

Summary

Professional, high energy bartender with an extensive knowledge of spirits, a passion for craft beer, and an intuitive ability to engage customers of all types. Detail oriented with a versatile bartending style. Personable, open and committed to building a customer base by providing a memorable service experience, excelling with high volume and high energy crowds. In addition to bartending, worked as a server in large upscale restaurants. Fine dining experience. Extensive knowledge of beer, wine, and spirits. Prolific interpersonal customer service experience. Energetic, hard-working, and a fast learner; always able to finish the task at hand and exceed expectations.

Overview

8
8
years of professional experience

Work History

Server

Chuck's Of Hawaii
04.2023 - Current
  • Responsible for taking orders and imputing customer orders quickly, adhering to any personal requests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Opened up the restaurant daily and ensured the dining space was prepped and ready for customers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Promptly addressed customer concerns or dissatisfaction to mitigate any escalation inquiries

Bartender

Franklin Park
09.2016 - 07.2022
  • As one of the head bartenders, served guests in an expansive high volume beer garden enviroment, inlcuding various private events.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up, break down and keep the bar impeccably clean.
  • Uphold money handling procedures, including all close out procedures such as tip outs, payouts, and handling petty cash and banks.

Bartender

Lucky 13 Saloon
03.2016 - 01.2018
  • Worked the bar serving multiple high-volume live music shows at this venue.
  • Adhered and excelled with creating a dive bar experince, including cash only, antique cash registers.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Head Bartender/Shift Leader

Lovecraft Bar and Venue
0 2015 - 02.2017
  • Served a large, high-volume, crowd in the Lower East Side in Manhattan at an HP Lovecraft themed bar.
  • Served each guest courteously, quickly, and efficiently.
  • Ran both bars at a bi-level barworking DJ shows, comedy shows, live music, and film screenings almost every night of the week.
  • Intricately crafted my own cocktails utilizing memorized and perfected pour counts and knowledge of ingredients, including 25+ infused liquors
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Competency with years of Micros and Aloha experience.

Education

Associate of Science - Animal Behavior and Management

Santa Barbara City College
Santa Barbara, CA
2013

Skills

  • 10 years working within the restaurant industry
  • Extensive high-volume New York City bartending experience
  • TIPS certified, Alcohol Server Certification, Department of Health Food Handlers Certification
  • Money handling procedures regarding bar revenues, completion of close out reports nightly, inventory, tip outs, payouts, handling petty cash, and balancing books
  • Ability to bar manage
  • Extensive knowledge of serving tables in upscale restaurants
  • Excellent communicator and team oriented
  • Quick and extensive knowledge of programming and usage of Micros and various POS systems

References

Brad Schuette (805) 455-9275 Manager, Chuck's of Hawaii. Amanda Spaulding (805) 314-8219 Manager, Chuck's of Hawaii. More professional and personal references available upon request. 

Timeline

Server

Chuck's Of Hawaii
04.2023 - Current

Bartender

Franklin Park
09.2016 - 07.2022

Bartender

Lucky 13 Saloon
03.2016 - 01.2018

Head Bartender/Shift Leader

Lovecraft Bar and Venue
0 2015 - 02.2017

Associate of Science - Animal Behavior and Management

Santa Barbara City College

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