Kyla Clark
Fayette City,PA
Summary
Dynamic Behavioral Health Technician and Community Support Worker with proven expertise in crisis intervention and mental health support, honed at Dickinson Center Inc. and Hanlon Therapy Associates. Excelled in active listening and documentation, significantly enhancing client well-being and safety. Demonstrated exceptional ability in fostering empowerment and resilience among clients, with a strong focus on achieving positive outcomes.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Dickinson Center Inc.
10.2023 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Completed documentation for every incident and forwarded to correct personnel for review.
Community Support Worker
Hanlon Therapy Associates
11.2021 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
Education
Bachelor of Science - Major: Psychology/Minor- Sociology
Pennwest Clarion University
Clarion05-2025
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Crisis handling
- Substance abuse experience
- Behavioral support
- Disability awareness
Timeline
Behavioral Health Technician
Dickinson Center Inc.
10.2023 - Current
Community Support Worker
Hanlon Therapy Associates
11.2021 - Current
Bachelor of Science - Major: Psychology/Minor- Sociology
Pennwest Clarion University
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