Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kyla Coburn

Tampa,FL

Summary

Hardworking and enthusiastic health science student with a strong desire to excel in a customer service role. Recognized for exceptional communication abilities, an outstanding work ethic, and a dedication to delivering excellent service. Demonstrated effectiveness and collaboration in fast-paced environments. Passionate about making a positive impact by providing attentive, friendly, and personalized service to enhance customer experiences.

Overview

5
5
years of professional experience

Work History

Personal Assistant

The Stanford Family
08.2023 - 10.2024
  • Oversaw personal and professional schedules/calendars and coordinated appointments for future events for a family of five.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Used discretion when handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Host - Seasonal

Texas Roadhouse
06.2023 - 08.2023
  • Greeted guests warmly and promptly upon arrival, creating a positive first impression of the restaurant
  • Efficiently managed waitlists and organized seating arrangements to balance guest flow and maximize the restaurant's efficiency
  • Addressed guest inquiries and concerns promptly and courteously, providing information about menu items and restaurant services
  • Maintained a clean and organized host area, including the entryway/lobby
  • Handled high-pressure situations with composure, effectively managing large parties and unexpected events during busy shifts.

Customer Service Specialist

Winn Dixie
06.2021 - 08.2022
  • Provided exceptional service by assisting customers with inquiries, resolving complaints, and offering product recommendations to enhance their shopping experience
  • Maintained thorough knowledge of store products and services
  • Worked collaboratively with team members and supervisors to ensure a smooth and efficient operation, providing support where needed
  • Efficiently operated cash registers, processed transactions, handled returns and ensured accurate cash management and reconciliation at the end of shifts
  • Supported sales initiatives by promoting store promotions, loyalty programs, and special events

Ballet Instructor

Star Quality Dance And Cheer Center
06.2019 - 05.2022
  • Provided individualized feedback to students on their technique, enabling them to refine their skills and excel in performances.
  • Implemented creative teaching methods, making lessons engaging and enjoyable while maintaining a focus on proper technique.
  • Promoted a positive learning environment by encouraging open communication between students and instructors.

Education

Bachelor of Science - Health Sciences

University of South Florida
Tampa, Florida
05.2026

Skills

  • Communication Skills
  • Customer Service
  • Adaptability
  • Ability to Work in a Team

  • Time management
  • Multitasking and organization
  • Strong work ethic
  • Data entry

Affiliations

  • Gamma Phi Beta Sorority

Timeline

Personal Assistant

The Stanford Family
08.2023 - 10.2024

Host - Seasonal

Texas Roadhouse
06.2023 - 08.2023

Customer Service Specialist

Winn Dixie
06.2021 - 08.2022

Ballet Instructor

Star Quality Dance And Cheer Center
06.2019 - 05.2022

Bachelor of Science - Health Sciences

University of South Florida
Kyla Coburn